Sense Hub never works and support doesn’t seem to care

I received a replacement sense hub because the prior unit stopped working. The replacement has NEVER worked since receiving. It makes a static noise and switches from 1 light to 3 steady lights to 3 blinking lights all the time. It will not update firmware either, I just keep getting the run around from support and no one ever is available via phone. What good are all these sensors I purchased and placed around the house if the hub is worthless. Extremely frustrating.

Welcome to the Wyze forum @warren2.

Sorry to hear of your troubles. Do you have a ticket number from support regarding the replacement hub and it not working?

I am a community volunteer and will see if I can get some eyes on your support ticket.

Thank you. Ticket number 3653137

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