Sense hub forced firmware bricks 2 hubs

[SlabSlayer]

Post an update when your replacement hub arrives.

Hub issues and warranty

Chatting via web browser first time then app 2nd and 3rd. 3213976 is ticket number. I did finally connect with a rep who finally referred to next tier and recieved an email saying a new hub will be sent out, when? Who knows based on what I’m hearing about the problems with the hub. Will update once I receive tracking notice from wyze.

Hub issues and warranty

Well finally talked to a rep who agreed to send me a replacement hub, 4 rep. 1rst offered the gift card, 2nd and 3rd disconnected and 4th offered replacement after I posted comments. No real timeline for delivery yet.