I have a Wyze V2 cam floodlight. It is hard wired to where my floodlight used to be in the front of my home. I have an on off switch located next to my front entrance doorway. My cam goes offline. If I turn my switch off, then back on, and wait a few seconds, the cam goes back online. I was out if town for 3 months, and my camera was offline all of those 3 months except for the first day away. I just came home, flicked the switch off then back on and it went back online . What can I do to stop this from happening. I have a Tapo camera in my rear of my home and this doesn’t happen. My Wi-Fi router is about 8 ft away from my Wyze camera so Wi-Fi isn’t the problem.
Wyze camera ecosystem is not really suited for Security, going offline and requiring a power reset is a common occurrence with Wyze.
As you stated your other brand cameras don’t do this so it’s not your setup.
A lot of users put a remotely controlled plug (or switch in your case) to reset power to the camera. This has been an issue for many years……
I grew tired of the Wyze reliability issues long ago, and all my Security cameras are Not Wyze cams.
Wyze cams are Toy cams now in my usages, and used for non-security related locations like the barn watching animals. But not anywhere I would expect full 24/7 coverage.
This was one of my thoughts. I don’t have any experience with Wyze Switch, but I’ve used Kasa Smart Wi-Fi switches for several years and have found them to be reliable. If you want to continue using this particular camera at this location and have a need to reboot it remotely because of travel, then putting a reliable smart switch on that circuit would be one option.
I don’t personally have a Cam Floodlight v2, so I can’t speak directly to that experience. If you’re having frequent disconnects, then my first inclinations would be to ensure it’s current with firmware—with one caveat, which I’ll note below—and also submit a log and open a Support ticket with the Log ID if/when you see a recurrence of the issue.
The caveat about firmware relates to the update that was released in May, which several users have reported problems with, particularly when they’re using non-broadcast or “hidden” Wi-Fi SSIDs. I don’t know if that’s the case with your Wi-Fi (if you’re currently “hiding” your SSID then enabling its broadcast might help, but I’m just speculating; I don’t know for sure but it seems worth a try, particularly as attempting to conceal the SSID doesn’t seem to offer a clear security benefit) or if something else is causing the disconnects you’re experiencing. If you’re 100% certain that Wi-Fi is not the issue and rebooting the camera with a power cycle always works and if you want to continue to use that particular camera at that location, then giving yourself remote control of the circuit with a smart switch is probably the way to go.
You’re kidding right?
The last thing you’d want is a Wyze device to reset a Wyze device
That wouldn’t be my first choice, but I’d try it if it’s what I had available. That was my experience with Wyze Plug and Cam Pan v3 when it had connectivity issues early on (eventually improved with firmware updates) and I didn’t have other Wi-Fi plugs available. That actually worked out really well. I just don’t have any experience with Wyze Switch at all, but I have installed half a dozen Kasa HS200s (which I started buying before Wyze ever released their own Switch), and those have been pretty solid.
I understand your point.
Are you sure the fixture doesn’t have a motion sensor or dusk/dawn sensor still wired in from the previous light?
If not, the cam may be failing.
I have an automation set to reboot my cams once a week, mostly just to re-center the pan cams which can drift off center over time, but also just for good measure with the other cams.
In 2 years I can’t think of a case where a cam has gone offline. I have not used the floodlight cams so can’t speak for those, but contrary to someone saying it is a common occurrence with Wyze devices, that has not been my experience, and I have 4 different models of cams.
If it is under warranty I would contact support and see if you can get it replaced.
Contrary to what you say many users experience the issue and a simple search shows that
Don’t listen to the Wyze shill, they will tell you it’s an issue at your end and they never see such issues even though if you search you’ll find plenty of posts to the contrary and information about the real issues.