SD Card stops working in OG Telephoto

Cameras
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1

Having repeated issues with SD cards in OG Telephoto camera.

Brand new Samsung PRO Endurance card installed and formatted in a new OG Telephoto.
After a few weeks, I got a message saying “The SD card in XXX is not working properly”.
I restarted the camera and SD card worked again for a few days before failing again.
I restarted the camera again and then formatted the card in the camera and it worked for a few days and stopped again. (did this multiple times)
I did this with 3 brand new SD cards (64GB and 128GB) and same failure.

Opened ticket to Wyze and they sent replacement OG Telephoto and same failure.
Opened another ticket and they sent another replacement and it failed again.

Anyone have any ideas of what could be going on? I use the exact same cards in all of my 9 Wyze cameras and only the OG has this problem. I have even moved the “failing” SD card to other Wyze cameras, and they work fine (no failure).

2

I have several OG-Tele cameras and have not experienced this issue. Have you taken a known good card from another camera and tried it in the OG-Tele?

3

I’m using the same card (128G Pro Endurance) in my OGT and only once in 18 months did it seem to “lose” the card and have to be rebooted.

Where did you get the cards from, are you sure they’re legit? Samsung makes an authenticity checking tool. Fake SD cards are rampant and you have to make sure they come from a reputable source (for example, if bought from amazon, even if it says sold by amazon, make sure there is no white sticker on it which means it was from a 3rd party seller).

Barring that, is it a location where maybe water could be getting in somehow, or very hot, etc?

4

I got cards from both Amazon and Best Buy and I did run the Samsung authentication and all passed. I did try one card from another camera that was working and it eventually did it again.

I wonder if it is related to the characteristics of the picture/video it is monitoring? It is pointing at our mailbox with county road going by (55mph). I do have the top 2 rows rows (traffic) disabled from the detection zone.

I have it under my eaves about 4 feet away from a v4 which has no problems.

5

When they sent the replacement camera, did you swap the power brick and the USB cable out too? If the cards are good and the camera has mostly been ruled out, power is the next thing I’d see causing SD card issues. If you already tried swapping those, maybe the outlet it is plugged into is having issues?

Are you using the cord that comes with it?

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6

I am using the wyze outdoor power adapter. That has not been replaced.

7

Try a different power supply.

8

That would definitely be my area of focus at this point.

9

How long of a USB cable? What type of USB cable?

10

This is my only camera with the wyze outdoor power adapter, so I currently don’t have another to try, but I will try original USB/power plug.
Good idea, thanks for suggesting!

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