Scale will not connect

Trying to Add Device (Scale) to my android phone (android 11,) phone does not see the scale.
BT is on, phone is connected to network, fresh batteries in scale, scale is not connected to another device, Wyze app has Location turned on, rebooted phone.
Does anyone have any suggestions?

Try disconnecting any other Bluetooth devices you have on you phone, then connect attempt to connect the scale.

If the scale connects you can reconnect your other devices.

Not sure if this is a sure fire resolution but in the past we saw issues connecting the headphones via Bluetooth if you had a smart watch already connected at the time of setup and disconnecting the other Bluetooth devices resolved that issue.