My scale WHSCL1 has not been showing data in the app for about 2 months. The app shows connection and says “syncing” but nothing updates.
Firmware is current and have I replaced the batteries, I dont want to loose 2 months of readings.
Scale X firmware v1.0.109, plug-in v.2.46.0, app v.2.46.0.6, iOS v16.7.1
My Scale X stopped syncing with the installation of the app update on 20 Oct 23. None of the following helps:
- Remove batteries from the scale for 3 minutes then reinstall
- Force-quit the app
- Reboot the iPhone
The app reports “connected” and the digits light up…it just doesn’t sync. Suggestions?
Ok I am now up to 4 months of unsync daily readings. I really need this info now. Can someone tell me how to fix this?? the scale reads my daily weight and shows other info. IF I have the app open it will sync THAT weighing, but I can not get any info on the weighings that I do not have the app open for. This use to work.
Any updates here? I just changed the batteries and while the scale measures weight etc, I have the same issue when trying to upload the data. Bluetooth connects, says updating but the new values never show up in the app. Anyone find a solution here?
Unsettling to see no responses here
Same problem. Syncs but pulls no data. Original Wyze scale has been working for years.
Try opening the app on your phone and stepping on the scale at the same time. Stay standing on the scale for a minute to see if they sync up. This worked for me.