Actually, I’m pretty familiar with the Wyze app.
However, it’s not really possible to save waypoints in Dark Mode on iOS because you simply can’t see the buttons for it. In Light Mode, the necessary icons are visible. But who still uses Light Mode?
Does the Cam Pan v4 really not support RTSP(S)?
After the disaster with my Pan Cam v3 having issues with microSD cards, I actually wanted to use the v4 (with the better resolution) and, just like with the v3, save the stream directly to my HDD via my NAS.
If that doesn’t work, the cameras are useless to me. I’ll return them to Amazon, and it’ll be time to say goodbye to Wyze products for good. And use the money for Cam Unlimited for something else.
I suspect that once I’ve phased out the AC thermostats, Pan Cam v3/v4, and Cam v3, only the Doorbell Cam v2 will remain. As long as it still works. And even with that one, I’ve already noticed that it often takes two or three tries to access the videos stored on the microSD card.
As far as I know RTSP has not been released for any of the v4 cams. Only v3 and Panv3.
It has been in the works for the Camv4 so hopefully we’ll see it soon.
It sounds like you may have faulty/fake/worn out SD cards if they’re giving you problems in multiple models of cam. Connectivity issues (wifi signal) can also cause symptoms like that.
I’m not the only one having major problems with cameras and microSD cards from all kinds of manufacturers, including the cards that came with the Wyze camera.
And if these cards were really that bad, why do they work without any problems in cameras from other manufacturers like Tapo or Reolink?
Whatever.
I’m done with Wyze products altogether. Even the last door camera finally gave out. No big deal. It served me well for almost two years.
Since you posted, the RTSP firmware for the v4 has been released. Yes, SD card issues get posted a lot here. Some are faulty cameras, some are software/firmware issues, but most are just bad cards (note the ones that you buy from Wyze are nothing special, just middle of the road cards). Can’t say which yours is but it if happens in multiple cams, either a power surge fried multiple SD card slots (the chips are very sensitive) or you’ve got some other weird issue going on.
If your cams only lasted 2 years, I’d suspect some power quality issues.
Of course, the U.S. has pretty much the worst power grid in terms of stability and reliability. During hurricane season here in Florida—or even during any strong thunderstorm—you can count on one of the two 120V “low-voltage lines” simply cutting out.
But that should never cause the hardware to act up and completely refuse to read the data storage devices.
It’s fair to ask: why are other manufacturers able to do better? After all, everything comes from the same chip factories anyway.
Whatever.
Wyze needs to own up to the problem and just clearly and officially state what the issue is. And not leave users hanging for months without any concrete solutions. To me, this silence feels almost calculated and is a sign that Wyze won’t be around much longer.
In the end, posting here on the forum won’t accomplish anything either.
Power issues fry electronics, and some chips are far more sensitive than others. That’s not exclusive to Wyze, I’ve seen plenty of failures of various electronics caused by power problems. A better/more robust USB power adapter may help protect the cam better, some are better than others at isolating AC issues from hitting the DC side.
This forum is primary for user to user support, so it accomplishes that. If you want official Wyze support you need to open a ticket, submit logs, etc.