Just trying to help a little.
If you’re using the standard Beta app you’ll get error 36. Need RTSP app and hotfix for access to flashed cams.
Hotfix for RTSP app is for creds issue either in this thread above or in this one, I’d post links if I had them saved, but I don’t. RTSP BETA RELEASE FOR v3 and Pan v3! - #333 by G2740