After ~ 1.5 yr of light use, my RoboVac does not charge when it returns to the base station. I have to manually jiggle the connection to get the RoboVac to charge; sometimes the connection is again lost, requiring re-jiggling. Is this a known problem?
I checked that the electrodes on the base and the RoboVac are clean. Could be a problem with the mechanism in the base station?
Other than this, I’ve been exceedingly happy with the RoboVac.
I’ve had to take an Isopropyl alcohol wipe to mine despite it looking clean to keep it reliable. Maybe that will help you.
Is the charging station on a solid surface, like a wood or tiled floor? Should increase the likelihood of a good connection to the vacuum.
Thanks for the suggestion.
Thanks for the suggestion.
My charging station is on carpet. It has no problems, but something could’ve changed of late.
So far, cleaning the electrodes seems to do the trick, but I think I should give it more time to be sure.
I’m having a similar issue.
I’ve had my robot vacuum for almost 2 years now and it sits on carpet. It started having a charging issue within the last month and a half were it will repeatedly try to connect to the charging port. When it backs up it hits the contacts just fine but it keeps trying to back up and it pushes the charging port so hard it angles it up so it looses any physical connection. Then turns and pulls out to try again. If I wait till it stops trying it will back into the charging port (pushing it up against the wall) then it starts turning and stops. All I need to do is turn it so the the vacuum makes a connection with the charging port and it immediately starts charging.
The contacts are clean and I’ve even gone so far as to wipe the contacts with isopropyl alcohol when it was heading back to the charging station. I thought it helped but it only seemed to have worked one time. The vacuum will connect and charge just fine only about 25% of the time.