I moved the dock to a hard floor with plenty of clearance. The docking improved substantially, though it still occasionally (every other day or so) has a difficult time docking properly, sometimes taking four or five tries of the move out/spin round dance to finally make a solid connection and begin charging. It has not, however, stopped charging once docked, unlike every day when the dock was on the carpet (low pile mind you). Battery life is barely enough but it does complete the floor, so while our previous vacuum was better in that regard I guess I canât complain about that. Those with larger floor plans might have trouble though (450+ sq ft). Cleaning is adequate, if only the same (or slightly worse) than the Roborock (which had lower rated suction). So yes, still a little disappointed. Hopefully firmware updates can make the docking better as that is still the most annoying thing.
Please unmark this as the solution, as this isnât working for everyone and the conversation needs to continue. Because you marked it as a solution, now Wyze doesnât think there is a problem. When there still is, as mine is still not charging even when there is nothing within 3 feet of it on either side save for the wall itâs backed up against.
Mine covers 728 sq ft using just under half the battery. Iâm running on quiet mode though. Maybe youâre doing full suction?
Hi @officeron - Glad to hear that the fix worked in your situation. However, as was pointed out, it is unfortunately not an overall Solution to the issue in all situations. I unchecked the Solution box in your reply, but thanks for sharing - it will probably help others!!
Thanks again for the input!
@officeron I have the same issue, and have expressed it in other threads on the forum. My latest discovery is if I do the âQuick Mapâ, it goes out, and docks correctly. When I run a vacuum schedule, it canât dock. This leads me to believe my dock location isnât the problem, but something with the code vacuuming vs. mapping.
Location: main floor
Floor type: carpet (not shag, but also not thin)
If it can dock after quick map but not after cleaning, maybe itâs because it ran out of battery on the way back. Mine doesnât start to go back for recharging until itâs really low, below 10% for sure.
I wish! It routinely has 70% or more battery left after a clean (itâs only cleaning a 200sq ft area currently). Very bizarre behavior.
If your robot vacuum is having trouble docking, try cleaning the charging contacts on both the dock and the vacuum. Make sure the dock is on a flat surface and has enough space around it. If the issue persists,
Mine wasnât docking because the battery was too low after cleaning a portion of the house and returning to charge. To fix it, I scheduled separate rooms to clean at spaced-out times of the day, so that it would not ever run the battery down to minimum (6%). Works beautifully now. Too bad there is not an option to increase the âreturn to chargeâ amount.