One of my Robot Vacuums went offline yesterday and is now unresponsive.
The buttons on top do nothing. There’s no voice response. The app reports the device offline.
I’ve tried holding both buttons, and they start a slow pulse/flash (white), but I don’t see the temporary WiFi for rejoining.
(Once, I could have sworn they were pink, rather than white, but I haven’t seen it since).
(Also, last time I cleaned it and replaced the dustbin, she said “2-part wash/vac tank has been replaced” - I took it out and back in again, it reported the dustbin as normal).
However, now - I can’t get any voice response from it at all.
I’ve tried holding HOME for 5 seconds and repeating to see if it can be reset, but nothing.
I’m at a loss as to what else to do.