My Wyze robot vac completed a beta update 1.6.126. That took literally days. After the notification that it was complete I now have “your vacuum is offline” screen and it’s useless. I have tried communicating with someone at Wyze but now I can’t get anyone. I just bought 2 scales and I am think of returning them if support is this bad.
Anyone know how to get a vac back on the WiFi ?
Some have had luck, holding the power button, to reset. Mine was unresponsive, after the update, and I had to unplug the battery to reset it. The battery is located underneath the cover in-front of the brushes. Hopefully yours responds to the power button being held down for about 5 seconds.