UPDATE 10/21/20 9:00 PM PT - The token and app issues have now been resolved. If you are still having difficulty with not being able to log in or see your devices in the Wyze app, please contact Wyze Customer Support . UPDATE 10/21/20 5:44 PM PT - Some people’s devices are becoming visible and then …

Me too. I guess the Band-Aid fell off.

Running the Android beta app v. 2.15.11 here. Cleared the cache. Logged in and out. Uninstalled and reinstalled the app. No effect, just like the last time. The Happy Wyze Week is starting to sound like an irony to me…

Yup, all my devices are gone again.

I highly recommend rarely upgrading. Things are working normally (which is to say, erratically) here.

I’m still seeing my devices missing. Occasionally they’ll load back but it is a rare chance. I can see events just fine. just can’t see the camera’s live stream or have access to the bulbs Or any other devices.

As of Oct 28th I am experiencing the loss of cameras from the app. What was fixed is now broken again :frowning:

:frowning_face: Same here. Yet one more example (of many) of Wyze Quality Assurance and product (in)stability. So happy I’ve moved on to a different brand for the important stuff. :+1: :laughing:

I didn’t have this problem when others did earlier in the month, but I am suddenly having the issue today too, like some of you. Kind of scary. Events working, but everything else is missing in every other tab. When I tell it to live stream from the event, it says the device was deleted.

Same exact thing just happened to me too for the first time today.

All of my devices are missing, as well.

RESOLVED Service Advisory: Wyze devices missing from the app and login difficulties - 10/21/20

Wyze News

Customer October 28, 2020, 10:32pm 229

Submit, submit to the cloud.

And one wonders why this thread is so active:

Topic		Replies	Views
Service Advisory: Wyze devices missing from the app - 10/28/20 Wyze News important	59	3551	November 13, 2020
Cameras disappeared Cameras	93	10739	February 16, 2024
All devices missing from app Power & Lighting android	51	8632	November 11, 2020
App not accessing devices Wyze App app , iphone-ipad , home-monitoring	114	8076	March 1, 2024
Service Advisory 02/16/2024 Wyze News service-advisory	516	16724	April 29, 2024

RESOLVED Service Advisory: Wyze devices missing from the app and login difficulties - 10/21/20

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