As of 9 am March 20 it is still a problem!
This is NOT a solution! March 20 and I still get the error and events not playing back
Suddenly everything is working again.I guess it was connected to the issues they had with AWS. Hope it will continue to workā¦ā¦and they can jist close the support. What a waste of time. Its probably relevant for people above 95 years of age, but how many times can you possible restart your system???
3/20/21 I have had the 06 error code on all my cams I have 8 of them v.2, v.3ā¦itās been happening non stop since Janā¦ missing lots of events, and potential revelationsā¦ What a disgrace !! Honestly I would not advise anyone to purchase wyze products.
Cam Plus added to one of my v2ās last week (I have 6 in my setup). Event videoās were never longer than 12 seconds & playback almost always failed. Tried resetting a few times. Still didnāt improve. Inactivated the Cam Plus license & seems to be performing better and only occasionally event videos from cloud erroring out. Although honestly, they havenāt been consistently playing for a few weeks. Hoping this gets resolved soon. Otherwise I just paid for a 12 month subscription for nothing. I bought an outdoor cam & v3 recently but debating over returning them if service doesnāt improve. I get that wyze is a budget friendly service, but I had faith in the organization from the early days. Iām concerned that their desire for growth is exceeding their standards for service.
I totally agree. This problem has been plaguing me for some time also. Wyze seems to be more intent on new products like a lawn sprinkler system and robo vac than providing support for those of us who have been with the cams from the very start. I did not dedicate my loyalty to Wyze for a lawn sprinkler. We should not be afraid to update our firmware because it consistently screws up functionality of our cam system.
I think this Error is still on the table. Wyze should find a solution.
I agree, frustrated
My cam plus will stop recording event randomly, this problem has been going on for 5 months. The recording stop for no reason, and after I restart the cam, it works, the it will stop until I restart it. All my other cams recording event normally (without plus). I have multiple tickets open and never unresolved, The cam plus event stop after 9AM EST yesterday (3/28).
Its more then just frustrated, through the years, I build up my wyze collections (light bulb, switch, sensors, cam, doorbell, etxā¦) . Other then growth, the company should pay attention to the fundamental, and it basic services.