Removing the Captcha on the website when trying to view firmware updatesmaybe

Wishlist Maybe Later
1

Removing the Captcha on the website when trying to view firmware updates
Captcha problem
Being visually impaired I can not get by the captcha to read about the firmware updates. on the website. I’m not understanding why there needs to be a captcha there any way. I have encountered other simular captchas where you check the box that says I am a human or I am not a robot and they work fine. For whatever reason I can’t get by the one on the wyze page.

ticket ref: 983611]

I hope you all are well. I was asked to give you a screenshot. but
since I received my outdoor plus today I thought I would do you one
better. I made a recording of me setting up the Wyze outdoor plug.
Since this is how I use the app being totally blind. I know I’m just
one person.

I hope you will take a listen:

audio file

here is a link to the screenshot…

This was not a problem in the past. So why the change?
I was very happy with Wize, but now I’m researching other options with better accessibility.

[Mod Note]: Fixed audio file Dropbox URL.

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Hi @jimruby67 I don’t get a Captcha when viewing firmware information.
Here is the link I use: Release Notes and Firmware

The audio file you uploaded could/would not play. Time shows: 0:00/ 0:00

Haven’t see the Captcha and agree, don’t know why it would be required. Could be a problem in your browser but will look into this problem.

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I fixed it per Sharing Dropbox Links to the Forum 📺 by changing the dl=0 at the end (why it was showing 0:00 time) to raw=1 (so it now shows 10:02 playing time).

@jimruby67, I don’t know if this continues to be an issue for you or not, but you may want to actually Vote for your own topic if it is.