Hi there, I ordered twice on 5th May and the transaction go through from my credit card. However, The customer support told me the order was declined.
order number: 002359009 / 002359888
So far I still didn’t receive the refund, please kindly check if you will refund it accordingly or not?
Hello @xieqianyu and welcome to the community.
Could you also post your WYZE support ticket number and I will see if I can get someone to look into this for you.
Hello Jason,
Thank you for your response, the Wyze Ticket 581175. Looking forward to hearing from you
Oooh… I don’t think I can take care of this one on my own. I’ll call for reinforcements. Sorry for the order trouble!
Looks like this was already refunded today. Depending on your bank, you should see your refund in 2-5 business days. 