I attempted my first recording from playback. I hit record and let the video play for 60-minutes. I stopped recording and the WYZE app did some thinking and provided me with a “Saved Successfully” message. I connected my phone to my laptop and found the video. It saved it alright, with a file si…

Well I decided to try leaving the beta program, uninstall the beta app, reboot my phone, then install the current release for Android. I am VERY pleased to report that I am able to record from playback on all three of my v3 cams using the released Android application version 2.17.41. Thank you for…

Ok will they still reply to my open ticket to let me know? Or do I have to call them? Thanks for your update. Y

Yeah, no problem. Honestly, I’m still a bit in the dark on this one. Others within this thread said that their v3 cam had this issue while using the Android app, but when they switched to the Apple app everything worked properly. Also, not one Apple app user has reported this issue in this thread…

If you want to know for sure, pick up the phone and call them with your case number in hand. WYZE Support: (206) 339-9646 Available Monday - Friday 5 am - 6 pm PT and Saturday 8 am - 4 pm PT

I have 6 v3s that have suffered from this issue as well, as I posted elsewhere. I decided to try recording one more time before contacting Wyze with the new information shared by @Known1 , Wouldn’t you know it, all 6 now work! :thinking: The only thing that has changed (afaik) is my v3s were updated…

[image] Aardvark: The only thing that has changed (afaik) is my v3s were updated with the recent .252 fw update. I’m glad all six of your v3’s are working properly! Are you a beta tester by chance? There is no version .252 firmware that has been officially released for the v3. https://wyze…

my firmware is .248 and says up to date. my app is 2.17.7, when i check the google store, there is not a newer version available to me. hmm

Sweet…I’ll hold on to my defective camera and update it when the new firmware (and maybe app too) comes out. I’ll let you all know if it fixes my problem as well. Maybe I’ll end up with a free properly functioning v3 for all of my time?

There isn’t anything in the changelog that would suggest Wyze attempted to “fix” the issue; the only semi-relevant change was “Improved the recognition rate for microSD cards.” Perhaps they fixed the recording issue by accident. :smile: Edit: This is a beta release of the fw and app. You probably d…

Sometimes it’s better to be lucky than good…I’ll take it! :slight_smile:

Recording of playback from a v3 cam - FAILED

Cameras

Aardvark February 10, 2021, 8:40pm 94

Yes, I’m a beta tester. I apologize, I wasn’t thinking and incorrectly assumed this version was available to everyone. The fw update announcement can be found here:

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Recording of playback from a v3 cam - FAILED

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