Does anyone know if the purple tints on the dark areas are supposed to be that way on my camera pan?
I have upgraded my firmware, restarted the camera, reset the camera, and manually turned the “night view” mode on and off several times.
Please try power cycling the camera, and if that doesn’t solve it, then cycle the night vision on and off a few times. If it gets worse than what’s in the picture above, you may have to do a warranty claim through Wyze’s support page.
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All the white or bright areas for me look like this. Everything was fine. I’ve unplugged, reset camera
MOD NOTE: Post edited to conform to the Community Guidelines
Sorry, to hear of your issue with the camera. This may be a replacement case.
Keep in mind that this forum is primarily a user to user community. If you don’t get a helpful reply here, please file a Support Request. Depending on the nature of the problem, rather than use the website link, it is helpful to submit an App Log and/or a Firmware Log.
Yup. They are sending a replacement. I was really looking forward to this camera and many more. Hopefully new one is better
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