I got an email 3 days ago that said my watch that I pre ordered has shipped. I have checked the tracking on it everyday since and the post office tells me they are waiting on the item. whats up with that? Is it just sitting on the dock? If your gonna tell me it shipped…then SHIP IT!

Welcome To The Community, @imwatchinyou ! Once the product is shipped, Wyze can not control how fast it gets to you. I would contact the shipping company.

There’s a whole other thread regarding the watches pre orders. [image] Wyze watch shipping update Lifestyle Hi Wyze, My watch order was placed on Dec 1st 2020. When will I expect to get it? Thanks, @Illumination which shipping company should people be contacting? E…

There are numerous cases that show often Wyze and other shippers print a label, call your order shipped, then it may take days to be physically transferred to the company (in this case the post office). But if you know the tracking number you should expect it to get in the USPS hands within 3 days.…

When Wyze give you the tracking number link, contact the company that the tracking link belongs too.

I’ve ordered 10 products from Wyze and this is the first time I’ve had this happen. I received my shipped email on 3/15 and as of today its still not been transferred to the post office. Five days seems like enough time to get it in the mail.

What good would contacting USPS do considering they haven’t received the item. The issue is a lot of people received emails saying their item was shipped and provided a tracking number but no item is on hand. Anyone can create a label with tracking info but until that label is affixed to the package…

[image] bharper0082: What good would contacting USPS do considering they haven’t received the item. exactly, I think that point was missed…Wyze will send a shipping notice when the label is printed, but that means nothing until USPS receives it.

That’s what I was getting at. In my prior 9 transactions with Wyze when I received the shipped email with tracking number my product was actually in the mail within 48hrs of that email. With the watch I’m going on 5 days after the email and as far as I can tell neither the shipper, Eachbit Trade LLC…

I think even though it says shipped they aren’t actually shipping until Mar 22 according to this email from Kenny from Wyze. Wyze Watch Select Wyze Watch 47 orders are planned to ship by 3/22 - a little early! [👉] The first few preorders are now shipping. These will continue to roll out through…

no, I just received mine 2 days ago

Pre order shipped?

Lifestyle

Ken.S March 20, 2021, 12:00am 13

Appearantly I got very lucky this purchase

Preorder Shipping Update #14 Week of 3/10/2021

Topic		Replies	Views
Lying to customers Lifestyle support , not-platform-specific	24	2303	March 29, 2021
Shipping Status - Wyze Watch Lifestyle support , not-platform-specific	2	362	March 24, 2021
Wyze watch shipping update Lifestyle not-platform-specific	32	1700	March 22, 2021
Anybody Getting the Wyze Watch promised in February Lifestyle not-platform-specific	14	1030	April 25, 2021
Delayed shipping Cameras cam-v1-v2 , important , not-platform-specific	8	502	March 23, 2021

Pre order shipped?

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