Note the video time stamp vs the selected time in Playback.
I also get video without a greenbar. If examples are needed, I’ll have to go look.
I have a pending trouble ticket on this same issue. If you have not, you should submit one and include the logs.
I did post one for a dual entry on the Events list. Two events for the same camera, same time and same video.
Edit: Actually that is a different area (Events list), so maybe I should.
I have the same issue on 1 of mine. Green bar, but no video.
If I don’t have confidence “Events only” is going to capture what I need, I’m forced to continuously record. If recording events only to microSD has different sensitivities and zones than what I set under Detection Settings, then I’m lost as to what it may or may not record. So, until I can get a grasp on what it’s recording and is actually recording it, I’ll stick with continuous recording.
Any resolution to this issue? I just put in SD card today, and green bars are NOT showing up on the timeline when events are recorded.
BUT if I manually swipe through the timeline carefully, I can find recorded events (even though there are no green bars to indicate they exist). On some occasions, AFTER I manually find the event on the timeline, THEN it will add a green bar… but not always.
Any ideas / suggestions on how to ensure green bars show up whenever there is an event? …without me needing to go find them first.
Hi @EricG, and welcome to the community. When you enter Playback , it will take a little time to download the information to your app, so you will not immediately see the events on the timeline. You need to allow it a few seconds (sometimes 30 -60) to update that info in the app.
This problem STILL exists. Any idea if this will be fixed and when?
Apparently will NEVER be solved. I have had this problem off & on for a long time. Seems to get fixed until a new “update” then comes back. I have submitted a dozen “logs”. Think I will trash these and go with something reliable!