Person detection mostly not working night v3 plus

Setup outside and tested during day and evening- fine. However, at night occasionally working, but mostly not. I can see the green box around the person, but it’s not notifying. Incidentally, I thought the green box signifies detection, but during the day when detection was working, sometimes I would get notifications when didn’t see green box. I have night vision on auto, night vision conditions dusk, night vision ir lights far. I can see the ir lights are on. There is a street light at low light levels. Sometimes my front door light comes on, but doesn’t seem to make the situation better or worse.

No the green box lines is to show you where the movement is, we never use it I did notice the V2 on cam + is not decoding what type of event,the V3 and my new PTZ V2 on cam + is working just fine