My 5 cameras keep going offline. There is no problem with signal strength and I have another 7 camera system (different brand) on the same signal working flawlessly. These are brand new and I just installed them yesterday. Anyone know why they keep going offline?
A bit disappointing that no one from Wyze has contacted me about my support request or replied back to this thread.
As I mentioned, the defect is <span style=“background-color: #f6d5d9;”>not a major one and seems pretty simple to fix, however, </span>the consequences are MAJOR - deletion off ALL of your cloud based recorded events.
I followed your steps to the letter and could not duplicate your reported problem. I went back to the 21st and repeatedly watched and deleted videos on that date. The list correctly showed videos for that date only. Changing dates and coming back to the 21st resulted in a correct list as well. The only issue I did find is that select all and delete only deleted a portion of the saved clips. I had to select all and delete about a half dozen times in order to get all clips from the 21st to actually be deleted. It would appear that it only deletes some number each time. After doing so, clips from se3veral previously selected dates showed correctly and could be viewed.
This was on iOS app version 1.3.134 on an iPhone 6S with iOS version 11.3.1