Hello,
Within the Wyze web portal under Plans & Billing, I am seeing an error message at the top of the page stating that my payment details have expired. However, the credit card on file does not expire until 2030. I deleted all existing payment methods and re-added the card, but the portal still indicates that the payment method is expired.
Additionally, I have two other cameras that I would like to enroll in Cam Plus. I completed the purchase process for a one-year subscription on both cameras, and I received a message indicating that the subscriptions were successfully added. However, when I navigate to Plans & Billing, the cameras do not appear there, and the Cam Plus features are not available on either camera.
Any help resolving these issued would be greatly appreciated.