Pan Cam V3 waypoint Set icon not accepting taps

This may also be the reason for your set button issue. Delete all your waypoints. Reboot the cam. Try setting them up - does it work on the first tap now? I think your cam is just getting confused between where you see it being and where it thinks it is - i.e. it thinks the waypoint is already in that same area and it can’t set another one that close.

Ok will use that going forward! Thanks

Tried doing this as well. Deleted all the waypoints, restarted cam and added waypoints back in. The set button still not responsive. After tapping the SET button 20+ times each waypoint is where I want it. Going forward I will use the reset feature when the cam waypoints drift.

Many thanks!

Very strange. But at least you don’t have to set them very often now. Maybe it is a recent bug in the iOS app that nobody else has noticed yet.

You can use an automation to reboot the cam automatically every so often, I do it once a week and it does drift a bit in that time but not enough to be an issue where I have them looking. If you need it more precise try a bit more frequent. I don’t do it every night just because the calibration causes it to push up against the hard stop for a while and I’m concerned that might cause excess wear on the motors over time.

I wonder if this might be the root of the problem:

I don’t use iOS or iPadOS, but in recent months other users have been reporting problems that seem to be specific to using the Wyze app on iPadOS, and I wonder if your experience is one of those that I haven’t yet seen documented. If you have the time to do so, I’d consider submitting a log from the app the next time you’re able to reproduce the issue and then open a Support ticket and/or post a reply with a description of the problem (even link back to this topic) and the Log ID in the relevant announcement topic for whatever version of the Wyze app you’re using. You’ll find those topics in the Wyze News section. That might be one way to get this on their radar.

I’m also in favor of using Schedule type Automations to periodically reboot and recalibrate Cam Pan v3. When you go to set up those Automations, there are separate Actions for “Restart the camera” and “Reset Position”. It may be overkill, but mine do both (both of my Cam Pan v3s and both Actions) on a regular basis, and that seems to work for me…at least as far as Waypoint drift is concerned.

Rebooting does the reset position also, not saying you’re doing it wrong, just confirming from my experience. I reboot all my cams (including non-pan) once a week and the Pans are all re-centered where they should be after doing that. They do the same recalibrate “dance” during start up that they do when you hit the “reset position”. I think if I was going to stress the motors twice I’d rather just do the reboot twice a week to further minimize the drift (or maybe reboot once a week and reset position a few days staggered from that, which may be what you’re doing). Of course this is just my own speculation that it is stressing the motors, but being from a computer and electrical engineering background, it generally does. But if the weekly reboot isn’t enough, maybe reboot Sundays and reset position on Wednesdays or something.

I dig. I just put both into the same Automation when I originally set it up after reading about it elsewhere on the Forum and haven’t bothered to change it one way or the other.

Your camera just likes to dance :woman_dancing:

I’ve had my Pan V3 cameras less than a week and in less than 24 hours the waypoints have shifted. The firmware and app versions are all current. I notice it after it changes from day to night mode and vice versa. I also have to go to each camera and manually cycle it full left and full right otherwise the cameras won’t utilize the entire rotation. Seems like a patch would fix this but I’m not a programmer.

They waypoints don’t shift, the camera itself does over time because of the tolerance of the gears inside. Usually it is not severe, but it depends on how exact you’re trying to get. Rebooting the cam or going into motor controls and doing “reset position” will center it again.

What do you mean manually cycle it? Are you physically moving the camera with your hands? Definitely do not do that. If not, what do you mean by not utilizing the full rotation?

Agree it’s annoying the Pan Cam V3 drifts on its own. Dave suggested using the reset services or restart cameraoptions it set up. I just tried the reset and it didn’t go back to the way point. Using the restart however does. Just a pain have to do this every 24 hours (in my case anyway).

Not the best Wyze cam out there.

Not reset services. Under motor controls there is a reset position, this forces a recalibration similar to what a reboot does.

Well I learned something new! I never saw the motor control option in advanced settings! Cool! Thanks Dave!


Oh heavens no. I use the 4way pad in the app to go full left and full right. In the direction that it says that it’s “at the end”, if I rotate it to the full opposite direction, then back the opposite direction, there’s full motion again. And that’s with any of the 6 Pan V3 I have now.

If you have 6 of them and they’re all recent I suspect it is a wifi/connectivity issue. If you press the button several times and it doesn’t get a movement response back from the camera it will give you that message. Has happened to me on the one on my garage, it is in a fringe wifi area and during peak times the signal can be spotty. And a few times I’ve seen that message.

I suppose it could have been a bad batch with gears that are binding up or slipping, but you may want to test one of them near your wifi router (with you phone also on the same wifi and in good range) and see if the symptoms go away.

Note that you can just swipe on the image to move the camera. That’s pretty much all I ever do now and even on that one that is in a fringe wifi area, I’ve not seen that message since doing that. Instead of batching up a bunch of taps (small movements) and timing out, it just sends one command to move it much further (depending how big of a swipe you do). It is far easier to navigate that way too, I think the only time I’ve used the 4 arrows is to set a waypoint as I wanted to get it just right (and I got it in the general area by swiping and just used those to fine tune). On that cam I’ve been talking about, sometimes there will be a 1-2 second delay before it moves, but it always moves and it is always the expected amount. It makes sense that 1-2 seconds x 10 taps could really confuse things (if connectivity is in fact the issue).

I am late posting to this but when the firmware or app update happened that caused what you (and I) experienced, I deleted my set points, rebooted camera and closed and reloaded the app to try to have a cleaner start as I RE- setup my set points. All worked and I was back to “normal”. As usual… Good wifi connection signal helps especially with this model!

Like you, I had issues with setpoints drifting and other similar problems until I did as described. This may not work for you but it did for me
Bob

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