Little bit late with an answer here but do you have Cam Plus on your outdoor cam and is it activated ?. I did have cam plus on my 4 WCO and it worked great for "Person Detection or AI events. I removed the CP for other reasons. If you do have an activated license for CP on your cam open the app go to account> services > cam plus > tap on the camera in question and see what notifications are enabled.
Thanks Antonius. I do have Cam Plus on and have person detection enabled for both my WCO’s and the Video Doorbell.
The person detection notifications for all work great.
With the Video Doorbell, I can create a rule to trigger on person detection and it works as well.
With the WCO’s, there is no rule option to trigger on person detection. Only motion. It’s not like it doesn’t work… it simply cannot be selected as it is missing.
Since I’m paying for person detection, and it works on the video doorbell, I expected it to work on the WCO’s. If a WCO can alert on a person, it makes total sense that you should be able to use that in a rule. So I think it is a bug of omission in the UI.
Welcome to the forums! The person detection you linked to I believe is the “legacy” pay what you want person detection, the predecessor to camplus and the successor to xnor. Camplus and it’s person detection do work with the doorbell and wco, whereas the legacy OD is only for the v2 and pans as they were the only products out when the legacy PD was offered.