Order returned to sender

Hello I have ordered the doorbell and it was out for delivery on Feb 2nd at 6:10am and is now saying returning to sender. Why would it return to sender and it never made it to my house? I had ordered the doorbell with my cam v3 and I had received the camera but not the doorbell. I hope you can help me out with this!!

Your duplicate posts were merged and moved to this new topic for better visibility.

Your question can be answered only by the delivery service or Wyze Customer Support. This forum is primarily a user-to-user community and not a substitute for Wyze Customer Support. Wyze Customer Support does not monitor this forum. I would try contacting the delivery service first and if no resolve, contact Wyze Customer Support at:

Contact Us – Wyze Labs, Inc.

or by phone at: 206-339-9646 (US) or 581-500-1166 (Canada)

(206) 339-9646 - USA
(581) 500-1166 - Canada

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