Only receiving Notifications on 1 of 7 V2 Cams [SOLVED]

Cameras
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1

I have CAM Unlimited with 13 cameras. I am not receiving notifications for 6 of the 7 V2 Cameras I have, all other cameras (V3’s, OG, Outdoor V2 and Doorbell) all have notifications working (note that some come thru with no images from time to time, but at least the notification arrives).

I can see nothing in the settings for the 6 V2s that are different from the 1 V2 that works, so I am at a loss to understand why the 6 don’t push out notifications. Note that ALL cameras are showing events in the event tab, also note that I have both Android and IOS apps and neither show the missing notifications.

I’ve reset and restarted all cameras. I’ve double checked the notification settings on all cameras. I’ve confirmed that all cameras are listed in CAM Unlimited services.

Would appreciate some ideas on where to look to get these working.

Scott

2

For anyone else experiencing this issue, I took the problem to support. They gave me a long list of items to check and steps to take to try and solve the problem. The one that actually worked was to delete the camera and then add it back again and go through the setup and configuration process again for that camera. Once I did that notifications started coming through again for that camera.

A pain to do but it does solve the problem.

Scott

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