Notification times not in sync

I have had this problem for months :rofl:. It’s not only on my device it is also on 2 other devices, I heard deleting and reinstalling the application might work, I did that yesterday before learning there had been an outage, helps me!

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are those recent events? I am wondering if this is because of the outage and things are catching up

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This is been going for months now lol, nothing very recent, this was taken yesterday and today the same as you can see on my picture

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Can you provide the following:

  • If you contacted Wyze, the Ticket Number
  • If you submitted a log, the log Number
  • iOS Wyze App Version being used
  • Model of Camera
  • Firmware Version of the Camera being used
  • Are you subscribed to Cam Plus or Cam Plus Lite

@Minnie1987

I apologize for this. We have had issues related to this off and on, there is a work around that has fixed it for some.

In your phone (not the Wyze app) change your time zone to something different than the one you are in and reboot your phone. Once your phone boots back up either wait for the cam to send another notification or go trigger the cam so it sends one. After that change the time zone on your phone back to the correct one and reboot. Then go trigger the cam again and see if the notification time is now fixed.

This has worked for some and not others. If you try it let me know if it works for you.

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