I have (2) Wyze video doorbells and both suddenly do not send a notification when the button is pressed (even on an additional phone). Notifications for motion along with VOIP work just fine. I’ve already tried the usual, clear cache, re-install doorbell, checked phone notification settings. I’ve be…

Same issue here, bought mine a week ago and arrived 3 days ago, talked to support and tried everything in a huge list: check if the app is updated check if the firmware is updated disable/enable in multiple ways the notifications Power-cycle the doorbell and chime Factory reset the doorbell Nothi…

I have the same issue. I get no notification when someone rings the wyze doorbell…

Same issue here. Been waiting for 3 weeks for a fix.

I have the same issue for 2 weeks. I tried everything. No notification with or without VoIP. I also had a rule when door Bell pressed my light strip was blinking. This does not work either.on my wife’s iOS she still gets the VoIP calls. I think this issue with android only.

I just added a doorbell that I got for Christmas. I was pulling my hair out trying to figure out why button press events are not notifying, but motion detection is working. Glad I found this so add me to the list of people with the same problem. I even re-installed the app, plus reset the doorbell. …

I am not sure if my solution turned out to be an exact but after hrs of searching and applying, the basic actions worked. I reset the bell and the app cache (I do not think it is needed but I did it anyway) Turned off any rules for the moment Turned off Motion detection notifications (only notifi…

[image] thisisamar: In my account settings, turned on VoIP settings (means I will get a call instead of a notification if the bell rings) Did you leave the VOIP enabled after these procedures? When the VOIP is enabled, no push notification is sent. The phone call replaces the notification. T…

Good question. The answer is not 100% Personally I do not need the notification but a call when someone press the doorbell. So VoIP settings are on in my case. Anyways, I turned off VoIP call feature. This time when I went to the door, I got a notification on the phone. But when I pressed the doo…

Great, so you’ve confirmed something that was already written above a while back, and offers no solution… :face_with_peeking_eye:

[image] thisisamar: Doorbell pressed notification: no Thank you! That is confirmation of the problem being experienced. No push notification on doorbell press. And you have also confirmed for us that many of the usual troubleshooting solution methods for correcting it aren’t working. Can you…

Notification not working when doorbell pressed

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Notification not working when doorbell pressed

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