Not receiving events. detection zone will not turn on

don’t know if it is from an update (firmware says I have the ‘latest’) but suddenly, I’m not getting any events AND Detection Zone will not turn on (button keeps jumping to OFF). Wyze app on smart phone and android tablet.

When a toggle keeps snapping back to OFF it usually means the setting isn’t getting saved on the camera, so I’d start by unplugging the cam for about 10 seconds and trying the toggle again once it’s back online. If events are still missing after that, check under Event Recording that motion detection is on and that there’s no detection schedule limiting it to certain hours. Also worth a look if you use Home Monitoring or a Rule that turns event recording off in certain modes, since that can make it look like events just stopped.

Thank you for the quick response. As of this morning, I am now receiving events.

I unplugged camera for at least 10 seconds. Detection Zone still will not turn on. Silder button remains off.

Try ‘Reset Services’ to re-sync your camera with Wyze Cloud.

now I am AGAIN NOT getting events an Detection Zone will not turn on. It says camera not connected.