Not able to get rid of RTSP firmware

i have the RTSP firmware on all off my cameras. Now i’m not able to upload or update to another firmware. Update through APP doesn’t work. Says firmware up to date. Upload through SD-card doesn’t give me a blue led. Any solution for that ?

You will have to manually flash the firmware to get RTSP off of your camera.

I have also included the RTSP support article as well.

Thanks for the answer but as i said in my post allready manually update also
I don’t get a solid blue Led. Yes i hold the Setup button pushed the whole

What size SD card are you using? People have said in other posts they had to use a 32GB or smaller. Also, make sure if you are copying the file to the SD card in Windows, that you surround the file name “demo.bin” with quotes. Otherwise you could end up with a file on the card called, “demo.bin.bin”

Using a 16GB card. Tried also with 8 GB card. Bin -file is ok. Tried 2 cameras. Same result

When your camera’s are in operation, do you normally have a status light, or did you disable that through the app? I’m not sure how that would affect trying to flash the firmware if that has been turned off. Never tried it that way.

Status light is blue. Not switched off

What Version firmware are you trying to change TO and what Version firmware are you trying to change from?

Tried several firmwares to change to ( / / ) Trying to change the RTSP firmware

SOLVED It was the power supply ! Connected it to my laptop and was able
to do the upgrade !

Merry Christmas

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Well, that was an interesting find. Good on you find that solution! :slight_smile:

I had the same problem . I put RTSP on 2 cams. Spent so much time trying to get back to stock, Went to Home Depot bought 2 went to the parking lot swapped them out and returned the RTSP cams


You probably think you are super clever ? I would call that fraud :face_with_symbols_over_mouth:

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This Is what worked for me after many, many, attempts.

The microSD must be formated in FAT32. Mine was formatted in exFAT and would fail every time.

Formated to FAT32 even with a 128gb card, Just google the format tool. Took seconds to format. Then it worked perfect.

Hope that helps.


reading the thread would help. :slight_smile:

I know this thread is ancient, but in case this helps anyone since this was such an overlooked, simple thing. Just like in kindergarten - read all the instructions on their site because the most important thing is just casually mentioned and my impatience caused me to miss it the first time around.

Make sure that you RENAME THE FIRMWARE FILE following the instructions for your specific model. In my case it was the V2 and the file MUST BE demo.bin. When you download - it will have version info appended to the name and if not renamed IT WILL BE IGNORED BY THE CAM causing you to use up your full box of expletives.

ALSO - I never saw the “purple” LED color. Just hold the reset button while plugging in USB and keep it held for maybe 10 seconds. Release it. LED will eventually cycle through various colors including blue to yellow flashing for what seems like over a minute. When it’s done - voila, RTSP firmware replaced. You’ll know when there is no RTSP option available.

You’re welcome.