Hi, to me it sounds like you have turned on Transparency Mode. It picks up the surrounding sounds and amplifies them. Are you able to toggle Transparency Mode on & off.
I don’t have access to the manual/guide, but you are meant to be able to switch between High ANC (active noise cancelling), Low ANC, and Transparency mode in the Wyze app and on the headphones.
Edit: here’s the page from the manual
from the post by R.Good: