No notifications (wyze sense/bridge)

Sensors
1

I am no longer recieving notifications of motion from my motion sensors nor am I receiving notifications of open/close from my door sensors.

I am running beta wyze app (v2.10.71 android). Notifications are to on in app and on the phone. Battery optimizations are turned off on phone.

I’ve turned on/off the camera that the bridge is connected to and restarted the camera. I’ve also pulled the bridge for 10 second and put back in. After that I maybe 5 mins of notifications and they stop again.

What do I do next? Is there a way to hard reset/factory reset the bridge?

2

this is affecting my rules with my bulbs, so they no longer turn on automatically.

1 Like
3

Just another thing. All cameras have been updated to the latest firmware!

4

Exact same here. I’m also on beta, v2.10.70, for iOS.

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5

I’ve reset the device and still nothing…is this product defective already? Can someone weigh in on this?

6

I’ve done everything possible on my end. Wyze is obviously having an issue. CMC isn’t working, either. I wish they would issue some sort of statement about the issues they are having. I submitted a ticket, but, that can take days to get a response. I haven’t tried calling. Don’t feel like being on hold.

7

I noticed a few of my sensors were showing offline. I know they connect to the bridge, but, I thought, “what the h?” I restarted my router. Now, everything is working.
I have the same router that I’ve had for years. It’s an Apple router. FWIW. I didn’t change anything on it. Not the channel…nothing. ¯_(ツ)_/¯
Fingers crossed.

8

I’ll try to update firmware on my router and restart

9

And my sensors are not showing offline, they are just not responding…I noticed my bridge was super hot!

10

Just unplug, and plug back in.

11

I unplugged router, updated firmware…still nothing

12

I’ve reverted the camera was the bridge back to the previous firmware. I will monitor, this far it’s working