If Wyze replaced them for you, would you be willing to part with a “Bad” one for analysis?
I would be willing to pay shipping, or ?
Curious to try as-is on my network, and if bad disassemble and find cause…
This is the same exact noise I get on my most recently purchased V3. The other two I have in the same location sound great.
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Then chances are you could prevail in a request for a replacement cam under warranty by calling Wyze Tech Support. (206) 339-9646
Oh, sorry mate. I may see if I can find another use for them where sound is not required.
Hi, where can I find out more about this replacement cam under warranty? I am having noise issues. And hoping a replacement will fix the problem. If you direct me to where I can do this? Have you called, if so how did they handle it? Thank you.
Here ya go.
I had success when calling Tech Support at that number. Explained the issue, followed their request that i provide information regarding the order number, etc., and other pertinent details via direct email address provided by the agent. And voila two cams are in the mail as we speak.
I hope it works as well for you. Please keep us updated on your progress.
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Thank you so much. I appreciate the information. I will update as well, hopefully, the unit is a working one without noise.
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Neither of us can predict. I wouldn’t have known the sound problem wasn’t just a general accepted characteristic of the cams unless I had ordered another and discovered a marked improvement. So that seems to suggest that the problem may be the result of a bad batch of cams that escaped detection by quality control.
So hang in there and work on getting replacements. I was able to attach videos to my follow up email message to tech support. Do if you are able, I expect that would help to support your case.
Nice talking you!
I talked to them today, well I waited for a while on the phone and I just couldn’t wait any longer so I went to a live chat, and from there to email. They will be sending me a replacement. I really hope this solves my issue. Thank you so much for your help.
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I received my replacement cams today. I’m relieved to let you know that these are even quieter than i expected. No audible grinding noise. Not even poltergeist-like voices bleeding into the feed. Beautiful, blessed, clear sound. Woopee!
I hope that lasts and that yours are every bit as clear and free of defect. 
I did not have any problems with my 4 cams and 2 others I gave to family members. I got a new one the other day to use in the new chick coop I’d built and now I see what others are going through. I returned it right away through Amazon yesterday and got a new one delivered in the evening. Same thing with that one too.
You’ll need to turn the volume up completely to hear it on here.
First cam:
Second cam, last night:
Second cam, this morning:
Sounds like the noise I reported too. Unfortunately, I found that recordings made within the app don’t do justice to how overpowering the noise is when monitored in live view.
Here’s a clip from my cams when recorded with my phone’s “screen record” function. Is this what you hear in live view?
Cam 1:
Cam 2:
I had to turn the volume up all the way in order to hear it on the video, but yes it sounds a lot like yours but is constant rather than intermittent. Yes, when watching/listening to is on the live view it’s LOUD. I hate to have to return yet another one. As soon as I got my refund I turned around a bought the 2nd one. I might have to keep doing that until I get one that works like my other ones.
I’ve had 2 replacement units sent to me. I’m up to 3 cameras with same issue. The third camera has a similar audio issue, but not as loud as the first two.
I think its just a bad batch of microphones, or maybe bad shielding.
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I covered both the mic and speaker and realized it’s coming from within the unit.
Wyze phone tech support reps arranged for replacements under warranty. That way there’s no shipping costs involved for the customer and they didn’t ask me to return the bad ones.
Me too. When testing the errant cams in different locations and distances from the router. I could hear a continuous crackling sound coming from within the cams’ innards.
Thanks. I’ll have to give them a call. All I had to do was drop the first one off at a UPS store after Amazon sent a return code and they sent it back for me. But I’ll still give them a call and see what happens this time.
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So, after the 2nd bad cam I didn’t exchange it through Amazon this time. I called Wyze and chose to have them send me a new one (hoping that it would come from a different batch). I did have to send them proof that I bought it, since it was done through Amazon. I got it in the mail today and set it up right away. Well, I got a good one this time, and NO static at all. Thank goodness!
That’s great news!
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