I bought a Wyze cam and motion detectors a couple years ago when I was caring for my mother with Alzheimer’s. I used them to monitor her activities when I was away from home and I recall watching events recorded by the camera, even though I wasn’t paying any monthly fees.
Yesterday I setup the camera again after I had a dispute with a neighbour. However, now when I get a notification of a camera event I can’t watch it and I’m prompted to purchase a monthly plan. Seems like I am only able to watch the live stream.
Are there no free options to watch recorded events anymore?
You have a couple of options:
Use an SD Card and set the recording to be continuous. Then when you get an Alert, you will be able to go to the SD Card and see what was going on.
Since you are using a Cam v1/v2 as per your tag, you should be able to register for Cam Plus Lite and set your own cost, to include $0. Cam Plus LIte will not work with the newer Cameras. You will then get the 12 second recordings as you may have had in the past. Here is a link to it: Cam Plus Lite | Home Monitoring & Security Service Plans | Wyze – Wyze Labs, Inc
Welcome to the Wyze User Community Forum @BlueImpala!
Wyze changed their Subscription and Services Platform offerings in early 2022 in response to the rising costs of server storage. It was documented in the How to Keep Your Cloud Video Recordings Free with Cam Plus Lite Topic.
The basics of the Server Upload capabilities on current Tiers are:
No Subscription: Thumbnail Snapshot Upload Only, 5m Cooldown, No Smart AI Detection
Cam Plus Lite: Compatible with only select older cams, 12s Video Upload, 5m Cooldown, Person Detection Smart AI, Name Your Own Price, one Subscription covers every compatible cam on your account.
Cam Plus: Full Length Video Events Uploads, No Cooldown Back-to-Back Video Event Uploads, Full Smart AI Object Detection, Wyze Web View, Per Cam Subscription.
Thanks for your quick response. I see the SD card slot on my v2 camera now and will get a card for it.
I went to that link you posted, but when I clicked on the “opt-in” button it took me to a page of html code. This happened on my Android phone as seen in attached image, and also in the Chrome browser on my Mac.
Wyze just recently changed to a new Web Portal for their Services.
Log into my.wyze.com. in the top left Two Bar drop-down menu, Select Account.
On the top of the page, click on the Services Menu to drop it down and Select “Services Plans”
Then scroll down to Cam Plus Lite and click “Subscribe”.
Wyze is currently (as we type this) moving services to the new Wyze Web Portal.
From a web browser, please visit this page and follow directions (click link in Step1). I just tested this and it does work:
Thanks for all the info. I was able to subscribe to Cam Plus Lite, but I’m still going to get an SD card. Any suggestions for the best card size? I think I have a couple around here somewhere, but not sure how big they are.
Size is only relative to how much history you want to save. The most important factor is the longevity of the card.
I am using 256GB High Endurance cards. High Endurance cards are made specifically for long term continuous writing and rewriting in Dash Cams and Security Cams. A 256GB card saves anywhere from 3 to 4 weeks of continuously recorded HD quality history depending on the Cam and the Settings. A 32GB card will only give you about 4 days give or take.
I get the samething, and I already have SD cards set to record all events, and the feature has stopped working, like Wyze is pushing everyone to purchase a service for a feature that was alread free. I noticed this had stopped working recently and was hoping it was just a bug from a firmware upgrade and not a money grab.
I suspect this is the case. There are others who have been having issues connecting to the SD Video data after a FW update, reported in many posts. I suspect it has something to do with the way the FW is establishing the P2P connection to the app and navigating the data flow of the SD Card thru the Router. There are others who have updated to new FW on other network platforms that aren’t having access issues.