Nightime Floodlight issue

Hi,

New to Wyze. I have a WyzeCam v3 and my issue is at night.

I have a totally separate PIR with a flood light for security purposes and my problem is that the night vision images on the v3 are fine when it’s totally dark but when the PIR activates the flood, the images are useless. I currently have it set to Auto, Dark, Near but have tried endless permutations without success.

Any thoughts on how I should have it set to get the best from both floodlight and non-flood or am I expecting too much?

Thanks

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Welcome to the forum! @peteg

Not sure if you can upload a picture as you’re still new but what you’re saying is that when the floodlights are on that the v3 frame is dark and you can’t see very clearly ?

Does the v3 look like this ?

First image is without flood, second is as flood is activated and third about 5 seconds later

Thanks

Does the v3 switch to color night vision when the floodlights come on ? @peteg

No it doesn’t go to colour, stays on night vision. I have two cameras and both the same.
Thanks

Hi,

Is anyone able to suggest anything or should i contactSupport ?

Thanks

1 Like

I’m assuming your floodlight is not too bright for the camera to switch over to color night vision

Try moving the floodlights up and get some of the light in the frame if the camera so that when the floodlights get triggered on , the camera will kick on color night vision right away