Looking forward to your reply. I combed the Wyze website product descriptions and forums posted by Wyze employees. And it DOES NOT STATE that the hub would have to be returned in order to cancel either/or the Yearly or Monthly subscription.
I’ve simply asked to cancel, and get a refund on the subscription. Why is that so hard to do?
Currently, the Wyze agent has cancelled my subscription, but will not issue a refund.
All the website says, multiple times, is that the subscriptions can be cancelled at “anytime”. So. If I’m cancelling where’s the logic in withholding a refund?
I’ve asked to have this resolved immediately, a few times now. I guess if it isn’t here soon my only option is to file a complaint with the FTC for horrible business practice, and bait and switch gimmicks. Oh, and cancelling services but withholding refunds too. So much extra work to do, just to get a refund.