New Wyze Cam 2 camera issue

Just got my cam today and tried it out. The camera was working fine for the first 15 mins then all of a sudden turned into the following half purple tinted, super blurry image. Have anyone seen something like this?

Looks broken. Use the Support link to contact them immediately, or use:

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I have a bad one too. Submitted support request but haven’t heard anything…seems like usual turnaround on Support is 3-4 days from my previous inquiries, Defective V2?

Hi @Simple If you aren’t getting stuck with your support ticket, give the number to @WyzeGwendolyn



I’m good at the moment… support just reached out to me about 15 minutes ago.