In upgrading the firmware on my two Wyze Cam V2 to the 4.9.4.37 firmware (and the version before that) I noticed something that’s not a big deal but I have feedback I decided to put here instead of in the general forum even though had a lot of discussion last firmware iteration.
I upgraded my first camera and the upgrade failed but my second camera had no issues upgrading. The only difference in how I did the upgrade process was on the second go around I didn’t let my screen go black or lock during the upgrade. Perhaps this was a this was a coincidence, but I’m bringing it up because it’s been true for multiple beta firmware upgrades. Perhaps the app should keep the phone/tablet awake during the upgrade process?
Phone: OnePlue 5T running Android Pie
Bam
April 14, 2019, 2:18am
22
ive had that happen too. for some reason the screen has to stay on during the updates. its a fairly easy fix though.
same problem also. I am running Android Q most updated on a pixel 2 xl
Bulk upgrade of my v2 and pans went flawlessly. Nice to see that feature hit stability. I will work on testing out the others.
Kissie
April 14, 2019, 1:31pm
25
Same Crashing problem. Pixel 3xl Android Q beta
mike5
April 14, 2019, 1:33pm
26
Same here, running Samsung Galaxy s9
I have the same issue. App crashes on open.
The new beta app crashes on open.
Since you asked an hour ago and no reply
Loki
April 14, 2019, 9:23pm
30
The answer will depend on the which phone OS you’re on. Care to share?
XRoyHe
April 14, 2019, 11:43pm
31
Thank you for reporting the issue. We’ve received several reports on Android Q. Will look into it ASAP.
1 Like
XRoyHe
April 14, 2019, 11:45pm
32
You could find more regarding RTSP in the camera Advanced Setting page. Thank you.
XRoyHe
April 14, 2019, 11:46pm
33
Sorry to hear that. Are you on iOS or Android? OS version?
XRoyHe
April 14, 2019, 11:48pm
34
mwniels:
ware on my two Wyze Cam V2 to the 4.9.4.37 firmware (and the version before that) I noticed something that’s not a big deal but I have feedback I decided to put here instead of in the general forum even though had a lot of discussion last firmware iteration.
I upgraded my first camera and the upgrade failed but my second camera had no issues upgrading. The only difference in how I did the upgrade process was on the second go around I didn’t let my screen go black or lock during the upgrade. Perhaps this was a this was a coincidence, but I’m bringing it up because it’s been true for multiple beta firmware upgrades. Perhaps the app should keep the
Thank you for bringing it up. We do be working on improving the firmware upgrade experience.
Android Q
New Beta app running fine on my aged iPhone 5C and my wife’s iPhone Xs.
Also bulk updated firmware on all 4 WYZE CAMs V2. All 4 up and streaming live together.
Played with on/off buttons. All seems to work.
Seems like it’s a a andoid Q beta problem.
Is there any update on the crashing issue in Android Q beta?