“stuff” way to keep the chat PG rated.
So yes Wyze can we get a rep to answer when we might expect an update or just toss this idea as never gonna happen. It’s been over 2 years now since this topic was first brought up and still no correct fix…
When they launched their HMS Pre-order in December they said in that thread that they are working on a Role-Based Sharing option that should cover this wishlist request. The way it was described makes it sound like it will allow us to set up different limits for different groups people (spouse permissions, kids permissions, babysitter, etc).
Wyze rarely says when such features can be expected until they are finally being released because when they try to do that people get out of control with entitlement and throw tantrums and make misrepresentations if there is any kind of delay or if things change differently from their original non-binding projection guesstimations or someone else’s misinterpretation of what they said. So now all they often say is that it is something they are working on, and we just have to wait until they tell us it has launched.
If I had to guess, I would say it is extremely unlikely to happen before the HMS ships this spring, and I am sure the permissions updates will be a few months after that, because they’ve indicated that at launch, only the main account holder can use the HMS in the app. Everyone else will have to use the keypad. They’ve been setting expectations that it will be months before varying HMS permissions can be shared with others, hence why I say this won’t happen until Summer 2021 at the earliest. That’s the non-binding, non-Wyze presumable timeline I’d bank on as the earliest, and it could be as late as fall or winter following summer based on how long it sometimes has taken them to send other updates they said they were working on for other products. Basically just set your hope for sometime in 2021 based on hints they have said.
Maybe I’m missing something (though I can’t see how considering I checked everywhere I could think of), but I flippantly asked my wife if she was annoyed by the Wyze Lock alerts since the housekeepers were repeatedly opening and closing the door. That’s when she told me that she doesn’t get alerts and I learned that only I received notifications.
Why is this?
I would love to be able to assign permissions to designated users. Some people should receive all the notifications I receive (ie, my wife), while some shouldn’t (ie, my in-laws).
Basically just set your hope for sometime in 2021 based on hints they have said.
No problem. I can just avoid spending any more money with Wyze until they show whether or not they are a transparent responsive customer-oriented company or not. I can wait. A very long time, if necessary.
Of course on this particular user request the community has already waited a very long time.
Sarcasm aside, there would seem to be two approaches to this common problem. One is add a menu that would allow users to add sub-users and toggle on or off features of interest to those new sub-accounts. Two is to have the Wyze boffins in the back room use their imaginations and psychic powers to try and forecast what users might want – then try to implement tools to suit the imaginary requirements.
The first approach seems to be what the messages here are asking for, and the second approach seems to be what Carver believes Wyze is actually trying to do.
That didn’t seem to be putting sarcasm aside in the way my explanation was misrepresented or misunderstood. What I described is what is listed above as choice #1…I was only trying to answer someone and inform others what Wyze has actually said and be helpful to people looking for such information.
Let me clarify for the sake of anyone else who may have also misunderstood.
For example, You would be able to create a user permission group of “Spouse” then in the Spouse group, you would select to all ALL permissions so they can turn the cameras on or off, check the SD card, alter rules, whatever. Then any account you share spouse permissions with could have access to everything. You could then set another group of permissions called “Baby-sitter” and choose which permissions you want anyone labeled as “babysitter” to have access to. In this case, you would certainly not give them permission to turn the cameras off, and maybe you would only enable certain permissions when they are scheduled to be at the house. If you wanted, you could have separate permissions for each user instead of the same permissions set for groups of similar types of users. Instead of having one called “Kids” who all have the same access to lights, etc…I suppose you could give each kid their own different permissions (ie: not allow your son to turn on or off your daughter’s room lights for example), but maybe some people don’t want to set up different permissions for each child (I have a friend with 13 kids, and that would take a long time to do each individually), and instead just make one set of permissions and tag that same group of permissions for each child account…saves a lot of time.
At least, that’s what I’ve interpreted Wyze to be saying they are working on, not some magical guess work, but who knows, I could be wrong. Technically all we’ve been told is that there will be “Role-Based sharing” coming up, when I asked Wyze what this meant, this was the only response we got:
So it could certainly mean something different. It just seems logical to me that ROLE-BASED means you are setting a type of role the person has (family, baby-sitter, etc) and setting individual codes means you would set individual permissions for those groups of people, such as all the stuff being requested here like not allowing some roles to be able to turn off the cameras, but allow others to be able to do this. Again, none of us really know because that’s the extent of the information we’ve received thus far.
Would be nice if you could grant “Owner/admin” rights to your spouse.
Earth to Wyze… 7+ months w/o response… and that last update was just to say there’s no update??..
I’m at a long term Airbnb right now and another example where the L3/guest/restricted share would be perfect.
I brought the camera with me. Some guy keeps parking in the driveway blocking me. Landlord says it’s the neighbor who doesn’t listen. Landlord wants to tow it but I’m the only one watching the cam. I wish I could share just video viewing to the landlord so they could pop on and check the image if they thought of it and see if the trespassing car is there.
The Shared Camera Micro SD Card Playback feature has been one of the top requests for quite some time. The feature still doesn’t exist. TP-Link’s Kasa line is knocking it out of the park while Wyze is stuck in neutral.
I would like to see admin permissions for more than 1 person on the account. With me, my wife set up the camera’s and we both like to make changes to what our cameras can do. We either add zones or add time frames. It’s kinda a hassle to remove the camera from the owner account and make changes myself then have those changed deleted when my wife wants to make different changes. I think the owner of the account should be able to share admin permissions with who they want and view permissions to others if possible. I think it would be an added benefit to the system.
It would be nice to be able to share the device, with limited features, for specified periods of time. I.e., we have a camera which we use as a baby monitor. I’d like the nanny to be able to see it during working hours, but not during times she is not working.
I have a campan that is shared with multiple people. I want them to be able to view it, but not be able to control it (move it around). It would be nice to have a setting where only the owner (main user) has access to the controls.
Liked. Upvoted. Seconded. Whatever encouragement the Wyze team still would like to work on this suggestion, I would still like to offer.
I would like to see a setting to turn off alerts for shared cameras. My parents are sharing their cameras and they have their sensitivity pretty high to keep track of animals on the property. I really dont need to know every 15 min when an animal runs by or a tree limb blows. Its cool to see the wildlife but not 20 times through the night.
How Long does it take to implement a simple feature like this? This has been a customer request for years. Stop dividing your attention away from your core products. We don’t need handheld vacuums, watches, scales, etc. Focus on home security and automation. Listen to your customers and implement simple software improvements that your long time core customers are asking for.
I must say, I would have a fleet of wyze cameras if they would implement the suggestions I see in the forums. The lack of certain controls keeps me in other brands.
@gonefishin I’m the opposite, I’ve been a huge Wyze backer, I have 21 cameras (Mix of V2, Pan Scan, Outdoor, and V3), two Sense packages,… under the assumption they’d make improvements to their platform as they’ve sold many more… clearly, their financials are doing well since they can’t meet demand for their products… the underestimated demand… meaning, once they catch up in production they should be exceeding all internal goals… They should be focusing their efforts on these products and using their resources to make them be best products on the market… instead, upper management fragments the expertise and comes up with all of these one-off side projects that don’t have anything to do with home security that take time and resources away from the core competency of the company.
I wish they’d be more focused, it’s really a disgrace that they can’t handle software feature requests that have been hanging around for 2-3 years, that are crucial to their growth and success… and have the teams out making stuff nobody asked for. The watch, scale, thermostat, they are trying to compete in a market that already has clear winners (FitBit, Apple, Ecobee, Google/Nest, etc)… Why offer a mediocre product and fragment the focus of the company… Very frustrating to watch them not be the best they can be.
I have a few cameras that I have shared with a spouse. It would be nice for my spouse to have the playback option on there account. We use to use the same account, but with fitness bands that’s not possible. I can understand some people would like to share without playback, but in my case it would be helpful to have the option. I feel it would be nice to create an option under the admin account to turn on/off playback for shared cameras.
Can the share function be setup so the person you are sharing with doesn’t have ability to change anything. No administrator rights, All they can do is look at what cameras are seeing
As of right now that’s how it is setup. It would be nice for the admin to give or take right to see what’s in the cloud or sd drive when your unable to share accounts due to products like the watch and band.