Modifying wording for Doorbell Press Notifications

[Crease]

@bmgoodman

Surely you can change the message to clearly identify which doorbell is being rung?

Questions

• What are the doorbells’ names?
• Do you see a notification difference if you change the name of one or both doorbells?
• Are you using the Virtual Calls feature?

I saw that your original post was tagged for Video Doorbell v2. My Video Doorbell v2 is currently set up as a test device, and I’m using a Battery Video Doorbell at the front door. Doing a brief test of both just now, with Virtual Calls enabled, I received two incoming calls, and each notification showed me the name of the calling device as well as the icon I had assigned.

Unknowns

1. I did not turn off Virtual Calls and test with regular push notifications. I like having that feature enabled because it’s probably the easiest way to differentiate doorbell button presses from other Wyze app notifications, and I can easily customize these.
2. I did not set up a second Wyze account for sharing and then attempt sharing doorbells between accounts, so I don’t know what differences to expect there (with regular notifications or Virtual Calls).
3. I don’t know if regular push notifications (in contrast to Virtual Calls) include the assigned name, because I did not specifically test this today.

Customizing Notifications

As an Android user, you can install and configure a third-party notification manager (e.g., MacroDroid, Tasker, BuzzKill) to intercept push notifications and make your phone do specific things with specific notifications. For instance, I’ve used MacroDroid to make my phone sound distinct notifications whenever a specific camera detects something. Each of those apps has its own way of configuring things, and you can find some guidance here in the Forum if you choose that route, but I think there’s an easier way that shouldn’t involve a third-party app:

Virtual Calls with Contacts

If you’re using Virtual Calls (VoIP), then you should be sure you’ve followed the Android-specific advice in the Help Center article, and then the game changer is to create a separate contact for each doorbell:

1. After enabling Virtual Calls, press each doorbell’s button to initiate an incoming call so that you have an entry in your phone’s Phone app call history.
2. Navigate to your Phone app’s call history and add each doorbell to your phone’s contacts.
3. Then in the Contacts app, edit each new contact as you please:
   • Unique name
   • Unique contact picture
   • Unique ringtone, etc.
4. Re-test with doorbell button presses after creating these contacts and/or edit contact details until you see/hear the desired results.

Unfortunately that won’t work for regular Cams (though a third-party app can be useful for that on Android), but for doorbell button presses with Virtual Calls enabled in the Wyze app, this is the way I’ve been customizing notifications.