Welcome to the Wyze User Community Forum @peakcomp206!
In addition to assigning a unique notification tone to the Wyze App in the Android OS Settings, note that your phone’s volume and state are also important. Wyze can’t affect those. If you use DND or have the volume reduced or on Vibrate, it will affect the delivery of the loud notification tone you are looking for.
You may also think about using a 3rd Party App like MacroDroid to automatically turn your phone to full volume, bypass DND, disable vibrate, and play a unique notification tone for each individual Cam and type of notification (person, pet, vehicle, etc.) when those Push Notifications are received.
They really need to look at Ring and how they do theirs. I want to fully switch to Wyze for all my jobsites, but the notifications are SO weak on iOS. Are these “SECURITY” cameras or not?!
Buy a Ring camera, look at how they do their notifications, and then come back. I buy probably about 100 cameras per year for job sites. Unfortunately due to Ring’s superior notifications, most of my purchases are Ring.
I obviously know how to control volume. It’s not about volume. It’s about the limited 3 options that Wyze gives. Ring gives you literally about 81 different tones. Some “louder” or more persistent (longer lasting) than others. Wyze gives me 3. All three are super simple short dings. None that would wake you up at night.
Additionally Ring gives the option to have a different tone (from those 81) per camera. Wyze forces you to select one tone for ALL cameras.
I buy probably 100 cameras per year for job sites. Although overall I think Wyze has a superior product, I buy more RING cameras, because ultimately the goal is security. What good is a camera if by the time I wake up the crime happened hours ago?
As a former programmer of 20 years myself I can tell you this would be a simple change on their part. But rather than make a better user experience, they’d rather spend their resources coming up with 100 other products. I don’t get it.
But you aren’t able to change the notification sound in your OS? You don’t have to choose from the 3 Wyze ones. You can use literally any of millions of sounds you can find out on the internet (if the ones pre-loaded in your phone aren’t enough).
The 3 wyze sounds aren’t simple short dings, I have a feeling your OS is using one of its default sounds if that is the case and not even using the Wyze ones.
I don’t like theirs (and found they weren’t all that reliable, sometimes changing back to the system sound) so I chose a better one on my phone.
EDIT - Sounds like I stand corrected by @habib, I haven’t used apple in a long time. There must be some way to load your own custom sounds using an app or something? Maybe not. If not sounds like it isn’t Wyze that is the bad guy here.
As I mentioned to him earlier, this is an iOS limitation. Yes, Wyze can create additional sounds for the app but that won’t help as system wide sounds are crippled by Apple on iOS.
I haven’t done much with iOS but I’m assuming you can assign any sound you want to specific app notifications? I know I helped someone do that in the past but it was a long time ago.
Even on Android I found that it often would just use the system sound regardless of what was selected in the app, so I found a system sound I liked better anyway, no more issues with it changing.
Exactly, long time ago you were able to do that. I used to have favourites songs as notifications and ring tones. Apple took away that option some time ago.