I’ve been using Wyze for 5+ years and can’t believe this isn’t available.
We have a camera at a remote location connected via LTE hotspot and it just went offline this morning. I just happened to check and notice it was offline. I could have missed weeks of notifications not knowing the power strip had failed, taking the camera offline
It is ridiculous that wyze doesn’t have this feature. And it disgusting that wyze doesn’t care about its customers by ignoring this relatively simple and common sense request.
BTW, for anyone who doesn’t want to wait for Wyze to implement this, I implemented my own solution by installing a docker container like “NetAlertX” which will keep track of which devices on my network are online or offline and can notify me when something disconnects or when something new joins my network, so I always know if any wyze device goes offline.
That’s not to give Wyze an excuse not to implement this feature, they still should. I’m just helping give some people an idea of a workaround for those interested in solutions like I wanted instead of just waiting. Plus it works for all devices, not just Wyze, which was a bonus. There is a bit of technical skill needed to set it up and get notifications though, though there are some video walkthroughs available. So it’s not a good solution for everyone, but some people might appreciate the option.
How much do you charge for setup?
Haha, too much to be worth it.
That’s a great idea! Just got it setup and the plugin to hook into my Unifi gear in ~15 minutes. Now just to figure out how to actually use this software 
At least this could work as a stop-gap until this is built properly into Wyze! Thanks!
You’re welcome! Thanks for letting me know. I’m always pleased to learn someone benefited from a workaround I share. I agree, it’s a good stop-gap while we wait, though Wyze should still implement their own feature. Seems like a pretty basic request. Their server should easily know if a device hasn’t pinged them to check in during the normal interval, so all it has to do is alert us if a ping gets missed for too many minutes. That may not alert us the very second it happens, but it would at least work to let us know within a few minutes.
Another thank you for offering alternative solutions which help us think outside the box! I purchased a TP-Link Deco Mesh system back on Black Friday and got the new network running. I had previously read your post and today I was poking around in the router and app menus and noticed a Notifications section. Under Notifications, you can list devices on the network that you want to get Push or Email notifications when the device goes off-line. This is a feature of the free Deco system (no subscription required). I have added my Wyze cameras and a few outdoor plugs that are important to me, to the list. Maybe other routers or mesh systems offer the same functionality.
That’s even better for people who have a router that supports that!
My router somewhat supports this, but it seems it requires ALL or Nothing, and so I was getting too many notifications from battery devices that go into a suspended status and check in every 10 minutes or so (I have some smart sprinklers that do this). So I was getting too many notifications about some devices that I didn’t care about, and it was also notifying me every time my phone roamed from 1 mesh router to the next, some things like that, so my router option wasn’t ideal for me, which is why I looked for a docker that could do what I want.
That’s great to hear that TP-Link allowed you to select individual devices for this!!! That would’ve been perfect! Your comment will be helpful for other people to look at theirs, considering TP-Link is used by over 65% of US households at the moment, so there are a ton of people that might benefit from that option! Thanks for sharing.
Or turned off by kids
The Wyze Lock and Keypad already have this functionality. Please implement it on cameras and doorbells.
What camera is this feature available on?
I’d be down if it were for the Wyze routers as well.
Honestly, this feature should be launched for every single smart device. All devices have a known status. If a device status is ever “Offline” or “Unknown” for more than X seconds/minutes then there should be an option to have a notification for it.
Wyze could even launch a Home Assistant integration and Home Assistant will do it for them. Then we can set the trigger to be whenever a device is offline or unavailable, send a notification. Every single device should easily be able to do this.
However, Wyze is saying part of the delay is that their cameras sometimes say they are offline when they aren’t actually offline, and they wanted to resolve that first. Then it seems they took a break on that for other priorities.
Can this feature also be applied to other wyze products?
I have a wyze bulb trigger a power outlet to turn on, when I turn off the light from the wall switch the bulb goes offline. It be nice to have offline trigger the outlet to turn off as well.
I’d love this. I wanna know when my partner is turning the cameras off so I don’t see that he ordered Uber Eats in the middle of the night.
Nowadays they rob houses with WiFi jammers. If the security system/cameras, router does not detect any changes or events then what’s the point??
Wyze doesn’t want to do it due to the constant server/client checks per device. It would increase their bandwidth costing them more money.
Let us decide a ping device and it would be manual and opt in. That way it’s not all but one. More secure for us. And basically no high bandwidth cost @WyzeStaff
Getting a notification that a camera has lost service and is no longer able to report movement would be a great feature, since security is compromised and needs to be addressed.
Thank you.
Notifications about cameras being disconnected
Does anyone know how to set the cameras to send us a notification when they have been unplugged or turned off? Is it even an option?
Don’t expect Wyze to do anything…… this has been on their wish list for years and years.
It is beyond annoying! You mean to tell me when my camera for my security system isn’t working I can’t get a notification?
If a company is this bad, don’t trust them with anything else just buy a different brand