I’ve been using Wyze for 5+ years and can’t believe this isn’t available.
We have a camera at a remote location connected via LTE hotspot and it just went offline this morning. I just happened to check and notice it was offline. I could have missed weeks of notifications not knowing the power strip had failed, taking the camera offline
It is ridiculous that wyze doesn’t have this feature. And it disgusting that wyze doesn’t care about its customers by ignoring this relatively simple and common sense request.
BTW, for anyone who doesn’t want to wait for Wyze to implement this, I implemented my own solution by installing a docker container like “NetAlertX” which will keep track of which devices on my network are online or offline and can notify me when something disconnects or when something new joins my network, so I always know if any wyze device goes offline.
That’s not to give Wyze an excuse not to implement this feature, they still should. I’m just helping give some people an idea of a workaround for those interested in solutions like I wanted instead of just waiting. Plus it works for all devices, not just Wyze, which was a bonus. There is a bit of technical skill needed to set it up and get notifications though, though there are some video walkthroughs available. So it’s not a good solution for everyone, but some people might appreciate the option.
That’s a great idea! Just got it setup and the plugin to hook into my Unifi gear in ~15 minutes. Now just to figure out how to actually use this software
At least this could work as a stop-gap until this is built properly into Wyze! Thanks!
You’re welcome! Thanks for letting me know. I’m always pleased to learn someone benefited from a workaround I share. I agree, it’s a good stop-gap while we wait, though Wyze should still implement their own feature. Seems like a pretty basic request. Their server should easily know if a device hasn’t pinged them to check in during the normal interval, so all it has to do is alert us if a ping gets missed for too many minutes. That may not alert us the very second it happens, but it would at least work to let us know within a few minutes.
Another thank you for offering alternative solutions which help us think outside the box! I purchased a TP-Link Deco Mesh system back on Black Friday and got the new network running. I had previously read your post and today I was poking around in the router and app menus and noticed a Notifications section. Under Notifications, you can list devices on the network that you want to get Push or Email notifications when the device goes off-line. This is a feature of the free Deco system (no subscription required). I have added my Wyze cameras and a few outdoor plugs that are important to me, to the list. Maybe other routers or mesh systems offer the same functionality.
That’s even better for people who have a router that supports that!
My router somewhat supports this, but it seems it requires ALL or Nothing, and so I was getting too many notifications from battery devices that go into a suspended status and check in every 10 minutes or so (I have some smart sprinklers that do this). So I was getting too many notifications about some devices that I didn’t care about, and it was also notifying me every time my phone roamed from 1 mesh router to the next, some things like that, so my router option wasn’t ideal for me, which is why I looked for a docker that could do what I want.
That’s great to hear that TP-Link allowed you to select individual devices for this!!! That would’ve been perfect! Your comment will be helpful for other people to look at theirs, considering TP-Link is used by over 65% of US households at the moment, so there are a ton of people that might benefit from that option! Thanks for sharing.