Hi everyone, our Wyze team is currently working to improve SD card reliability on Cam Pan v3, Cam Pan v4, Cam v3, and Cam v4. We are looking for users who are experiencing SD card related issues and are willing to share more information to help with our investigation. If you are seeing issues such as recording stopping, SD card not recognized, or “No Video Available,” we would really appreciate your help. If you are willing to participate, please reply to this post or send me a direct message with the following details: MAC address of the affected camera(s) Camera model Firmware version SD card brand, model, and capacity. Photos of both sides of the SD card would also be very helpful if possible Approximately how long recording runs before stopping Whether you see any error messages in the app Whether the SD card has been formatted Whether this started after a firmware update If possible, please also try the following steps and let us know the results: Remove the SD card, wait about 10 seconds, then reinsert it. Please note whether you hear the “ding-ding” sound. If there is no “ding-ding” sound, please check whether the SD card can be read and written normally on a computer. If the SD card works normally on a computer, please back up any important data and format the SD card. Reinsert the SD card into the camera. If you hear the “ding-ding” sound, please wait at least 1 minute and check whether recording resumes. If the issue persists after these steps, please submit a device log through the Wyze app. When submitting the log, please note whether you performed the steps above and include the Log ID. Thank you very much for your time and for helping us improve Wyze products.

Still no updates on this issue from @WyzeEnTing ? Surely by now you have a few logs to go through that might show why the cameras stop recording and/or stop detecting SD cards? My Pan v3 cameras, which I liked so much, are just sitting literally collecting dust…

This is the third memory card that has been corrupted by Wyze Cameras. I just tapped the firmware update which had “BETA” next to it. V4.52.17.26 This latest SD card has been working fine for months now, but after the firmware update the memory card was “not readable” and inserting it into Windows or Mac OSes yielded a corrupted destroyed card with critical footage not saved.

You should open the Windows ‘Disk Management’ (search for ‘diskmgmt.msc’) and look at the SD card there - most likely it just has a corrupted partition that you simply need to delete and re-create.

This thread has been disheartening to read through after experiencing the same SD card error that many others have and not hearing any new information from Wyze.

Thank you for taking some time to offer up this suggestion! I’ve tried everything so this was one of the things I tried to no avail.

Wyze sent me a 32g card and it initially worked, but after about 1 week it would not longer record tonit and the camera would not allow me to retrieve any previously recorded video. Just the same error message, “no video available at this time”. This is beyond frustrating, especially because Wyze is not taking any responsibility for their failed cameras and suggesting we just be patient that they are forever working on a correction for this issue. When is the Class Action lawsuit?

[image] Wyze Cam Pan v3 - MicroSD Card Reading / Format Error / Not Detected AGAIN Cameras I was going to say this error has been reported multiple times in the forum. But this is the first time I can recall it being an ‘AGAIN’. So I checked my newer Pan Cam V3 this morning and SURE ENOUGH, it had stopped recording. Or at least it seems like it did. There was nothing I could access through the camera on the sd card. I was on 4.50.17.19. I reset the services, and rebooted the camera and waited. Still no recordings available. So I installed the 4.50.17.25 firmware, I think it’s beta, I… Having this issue now on my newer camera :frowning: Will see if the ‘fix’ holds…

What is your “fix”? Formatting the SD card outside the camera? Many people have tried that in every imaginable way. I sure know I have. Different cards, different ways to format, nothing matters. At BEST the camera will ding, detect and operate the SD card (format button in the app works for example) and start recording continuously. BUT, without fail, after 2-8 hours it will suddenly stop recording without indication.

Due to how these SD card issues manifested for my 2 pan v3 cameras, sadly I don’t think this is purely a firmware (software) problem, I think there is some kind of hardware fault. They MIGHT be able to make things work despite that fault with a firmware update, but yeah. These SD card issues didn’t start with a sudden firmware update for me, and they didn’t start at the same time for my two cameras. They started as occasional SD card recording failures that were easily fixed with a reboot. They would record for less and less time between failures but it took months to start getting bad. And then eventually they both got to the point where they only record for a few hours. That doesn’t sound like a firmware-caused issue to me.

I got so tired of the problems, and the real lack of support/concern from Wyze, that I threw them all in the trash can. I won’t be purchasing anymore Wyze products in the future.

Looking for Users Experiencing SD Card Issues (Cam Pan v3 / v4, Cam v3 / v4)

Wyze News

JamesT6 September 25, 2026, 1:25pm 156

Having this issue now on my newer camera Will see if the ‘fix’ holds…

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Looking for Users Experiencing SD Card Issues (Cam Pan v3 / v4, Cam v3 / v4)

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