Any update? Cams are still down
The latest app is very unstable. Live feed keeps shutting down the app. Worked perfectly before the latest firmware upgrade. I have 3 wyze and 1 pancam. All are having issues
Thank you for posting the link to the apk.
I uninstalled 2.5 and used the 2.4 apk. It got rid of my issue where I needed to āclear storageā through my settings to get past the wyze logo and a network timeout, and now I am able to launch directly to the login prompt, but I am unfortinately still unable to login.
Guess Iāll wait a couple days and if I still canāt get in, Iāll have to just change all my cams over to RTSP cameras.
Sorry to hear that. Another alternative is to create a new email and password and see if it will login through the new account. However, then you would have to resetup your cameras under the email and password.
Every thing seams to be working better today, Except when i want to view playback from SD card, if i can get it to go to a time near where i want it to watch, it disconnects, and last try i did, it wouldnāt let me select any time at all.
Thanks for the reply and suggestion.
Since there was appearently an outage issue last week and with the issues Iāve been having the last couple of days, based on where my cameras are mounted (pain in the rear to access), if Iām going to have to reset them I would probably just do the firmware change over to RTS one time if I have to get to them. Iāll give it a few more days. Customer service has been trying to help me out, but Iām just not able to use the app for some reason or another. I even have a non-update version I was using through BlueStacks (android emulator) on my computer that does the exact same thing. Just sits at the wyze screen when I start it and says ānetwork timed outā after a while.
It would be nice if we have a section on this website that have a list of links of the other previous 2-3 app versions. So that people having issues with new app versions will simply download them from this website.
You can find it right here. This is for Android only! Make sure you uninstall the current app before installing this previous app version.
Iām curious to know if cameras using RTSP are/would have been affected by this issue.
All my contact sensors are showing as being offline although tapping on them individually still shows the current Open/Closed status in the event timeline.
Is that somehow related to this server issue or the latest software update I did yesterday, I wonder�
Sorry to hear about the trouble, folks. If youāre having difficulty using or viewing your Wyze devices after the update, please contact our customer support team if you havenāt already. We would like to help troubleshoot and share feedback with the dev side.
Awesome! Reverting fixed my issues for now. Thank you.
Could you please also submit a support ticket about it? Iām trying to collect data for the team and that would help. But Iām glad you found a workaround!
Youāre welcome!
I have six Wyze Pan Cams. All were working perfectly until the recent app update. Now the lag when manually adjusting camera view is horrible (10-15 seconds before the camera responds). Multiple router and individual camera reboots have not solved this problem. Please update the app to correct this problem.
Since the latest update on August 26ths I canāt access 4 of my 5 cameras.
When accessing most cameras the app authenticates and then gets to āGetting video dataā¦(3/3)ā and goes no farther
Stopped application in settings
Cleared all data
Tried app again and same cameras are not available
Uninstall app
Reboot Android
Re-install app
No change in behaviour
As much as I didnāt want to install an APK from a non-Google site I went ahead.
Uninstall app
Reboot Android
Transfer the āWyze_v2.4.82_apkpure.com.apkā file and installed. (Iām leary of installing 3rd party APKs as I have no method of determining if they have been tampered with)
I can access all cameras again.
Previously I had a ~2-3 second lag when movement on the cameras appeared in the appās camera view. The lag is over 6 seconds. Iām not sure if this is related to your AWS setup.
Thank you for the link. I reverted to previous version and no longer have issues with my cams.
Thatās great! Youāre welcome.
I canāt connect to ether of my cameras at the moment I have one linked to my amazon show and that one will not show up ether.
@Notomo Welcome to the community. Sorry to hear youāre having problems connecting to your cameras. Did this just occur with the new app release? Have you tried uninstalling/reinstalling the Wyze app?