Landscape mode in Wyze app doesn't work

I have an Apple XR. Never had any problem using landscape mode. After installing my first wyze cam pro, my display would go black when going to landscape mode but would return to normal when rotating back to portrait mode. First with the pro cam, now with all cams. Using the full screen icon did the same thing.

Try updating to the latest Wyze app for iOS 2.37.1 (1) if you haven’t already done so.

Thank you! Working fine now!

No problem… Great to hear! :+1:

I’m having this issue - just purchased new pan tilt cam v2 pro and app freezes and iPhone goes completely dark for a minute - am on iPhone 12 Pro. Have latest Wyze cam app. Can’t believe money down the drain. This is ridiculous - shouldn’t be that hard to fix a software issue.

I actually had same problem but found to be honest that anything android just seems so far behind Apple and I did love Android but this issue was the last straw for me, I had to relearn a operating system being IOS but definitely worth it and the only problem I have now is it picks up too much stuff but it doesn’t not work most of the time for me like the Android

I am having the same problem with my new Pixel Pro 7, Wyze app version 2.37 (134), Android 13, build number TD1A.220804.031.

On my Samsung Tab s7, it’s working fine (Wyze version 2.36.0 (96), Android 12 (with One UI 4.1.1), build SP2A.220305.013.something i’m not typing. :slight_smile:

I am having the same problem. When I attempt to view a live camera, then turn my phone to view in landscape, the app hangs and occasionally crashes entirely. I am running iOS 16.1.2 and Wyze App 2.37.2.

Anyone have any of the cameras just all of a sudden lose the definition for visibility? I had a issue of a popped tire in my driveway but at the time it had lost the clearity of the person and of course it did it when i had a issue. I traded the cam for a new one and same thing at certain times

Over the past few weeks, whenever I go to landscape mode in my iPhone the Wyze app freezes and then it goes blank and kicks me out of app. Anyone know of a fix? Thanks

I am not sure about IPHONE but on ANDROID this would only happen if you change the Display Size and Text from the Default size it errors out. It happened to me.

Thank you … that solved the problem for me. In the older android 10 it was a very small semi circle directly below the ‘settings’ icon that I found very difficult to see. One tap on this icon and it works whatever position you hold the phone.

I had the same problem on my iPhone XR. Fixed it by closing the app and removing it from the phone. Then installed it again. It has worked fine for three weeks now.

Fwiw the new update and new og and pan cameras all are screwy in landscape mode. Cant zoom in or can’t slide bar to go from moment to moment. I’m running iOS.

I don’t know what they did in last update but it is all messed up.

Recently purchased sAMSUNG Galaxy Tab A7 Lite, Ran into this issue with a Camera group NOT displaying in Landscape orientation.
Tried most of the above ‘solutions’ to no avail.
What finally WORKED was : Settings/Advanced Features/Labs/Landscape view for portrait apps/…
Scroll down to the WYZE App and switch it ON … Select the ‘Full Screen’ option on the next screen.

This SOLVED it for me…
Android Version: 13
One UI Core Version: 5.1

Had the same problem after changing icon size in display settings to a small size. Switched it back and no problems

It’s Jan 2024 and I have an IMPROVEMENT to the “default display size” solution. This one’s for all of you Android users who hate having to blow up your font size just to accommodate one poorly coded app.

Start by setting your default display size. Then go back to Settings and look up “Smallest width” under Developer Options. (Enable Developer Options by tapping “Build number” under About Phone ten times). Take note of what the dpi number is - on my Pixel 7a, it is 411dpi. Your goal is to get as high of a dpi number as possible until the Wyze app auto-rotate crash starts happening again. It’s pure trial and error so you have to set a dpi then go to the Wyze cam and trigger landscape mode.

I got up to 478dpi before the Wyze app started crashing again. It’s not as small as the old 520dpi that I used to run (note: without issue on Wyze for years with multiple Androids until VERY recently for some strange reason) but it’s small enough to truly feel small.

Brilliant! Thanks for this.
478 dpi is the magic number as well on my Pixel 6A.
Kindly take note @WyzeJasonJ for the devs

I also had issue, no landscape mode would work. Customer support was useless, I was playing around and got rid of the “edge panels” setting under display and that fixed the issue. Hope that helps others.

Just checking, but you all have “display over other apps”, “force resizable”, etc permissions enabled? Have you tried using, e.g., Rotation Master to force screen rotation? Try updating to Chrome Webview Beta and updating components/tweaking the flags, and also go through relevant chrome://flags tweaks?