Since the latest app update one week ago, the app does not work in landscape orientation.
OK, I should clarify the app never worked properly in landscape mode, because the app is awful, but that’s a complaint for another post. But at least until recently the full-screen multi-camera view did support landscape mode.
But now whenever I open the Wyze app the full-screen view simply doesn’t work in landscape - only portrait. Or, it will maybe work one time but as soon as I switch apps it rotates straight back to portrait mode.
I’ve already contacted Wyze support about this days ago but they didn’t do anything.
Working correctly on both my Android phone (Motorola g7 Power with 2.30.0 (130) app version), and my #$%^&* iPhone 8 (2.31.0 (b2) app version). Can’t test on my Android tablet as it is not where I am.
Agree. AND they always could have made the little square box for turning it 90 degrees, LARGER. After all its transparent, its too close to the icons for color/b&w and spotlight. YES, please fix this AND make it auto shift to landscape. Its been long enough (too long) waiting for you to make it work.
It’s definitely a bug. In the previous version of the app, full-screen camera views used to stay on landscape even when switching between apps. I encourage you to contact Wyze support and tell them you’re having this problem (maybe link them to this thread?)
There’s another post about this issue from 3 days ago named, Livestream Landscape Mode on IOS … at first, I thought the OP in that thread was referring to the ongoing (4-years) issue with lack of app-wide Landscape mode for tablets. Then realized it was a change in the way Landscape mode is handled during a live stream, as this thread points out.
They are trying to help, at least - I had a PM from a Wyze staffer a few months ago to ask for more info (which I happily provided). It seems like a tricky bug to replicate consistently so maybe they’re having trouble narrowing it down.
