Hello @michaelkmcgee, welcome to the community
When you say you cannot get the app to go into landscape mode are you referring to the entire app or just the camera view. The app itself will not go into landscape but you should be able to view a camera in landscape mode. I just tried on my S21 Ultra and was able to by going into the live view of the cam and then rotating the phone.
Strange. When I try to get the camera view to go to landscape (by rotating the phone or by pressing the in the view) the screen flickers briefly and then goes back into portrait mode…
@michaelkmcgee
What app version are you running, you can find this by going into account (lower right) and About (very bottom)
2.27.33
I am going to call in the @mavens here and see if any of them are running the same app version you are and can possibly verify if this is a bug in this version of the app
I have an s21 ultra running the same app version and I’m not seeing any of this behavior. I thought it might be because the hardware decoder was turned off but in doing that I was unable to replicate it. I don’t know what might be causing that issue other than maybe you have too many other apps up and it’s actually overloading the system and your operating system is shutting down the newest app to preserve everything else. But that’s pure speculation I haven’t run into that yet myself. I can’t find anything in the wyze app that would cause this
I have an s21 and am running wyzebeta. I am having the same issue. Have tried all the solutions here to no avail. Ver 2.27.33. It used to work properly.
I am also running an s21 and am not seeing the issue, if you are running a beta version of the app you might try upgrading the current beta version as of this post is 2.28.0 (b99)
Thanks. Ill try that.
I’m brand new to Waze, want to purchase more IF I can figure out how to get to landscape mode so I can see the view. I tried everything mentioned in the prior posts to no avail
Using Samsung Andoid device with Wyze 2.27.33. Here’s the problem, in landscape mode, if you have a group of cameras, in the Wyze home screen it will not show the view of the group cameras. If there is only one camera it will display the view in landscape, with no problem. The problem is with displaying views of grouped cameras when being selected from the Wyze home screen in landscape. 6 to 8 months ago it work. As of Jan 15th 2022, it has NOT been solved.
Lqndscape on android…Fixed the problem with viewing even 1 camera…very small box in right hand upper corner, will allow move to landscape mode.
1 camera is fine, now from landscape mode try selecting a camera group " more than one camera", this does not work as it did 6 months ago.
I have 5 cameras and landscape mode does not work. Tried uninstalling and reinstalling. It’s like the app itself will not go into landscape mode at all. If I try landscape mode on a camera it briefly flashes a view of the camera and then “snaps” back into portrait mode.
Exactly, but Wyze claims this topic is solved. They’re to busy with new products to fix bugs. I have 3 YI cameras and they rotate to landscape without a problem. No Wyze the problem is not solved
FIXED for me on Pixel 3a XL
Settings > Display > Display Size
Set to “Default” or larger.
I had it on “Small” prior when I had exactly the issue described by @michaelkmcgee
I would like to go back to “Small” display size though.
Changing a global user experience setting on my phone isn’t an acceptable workaround.
Wyze team, kindly fix.
Thanks!
Had been dealing with the app doing this for months, just changed around that same setting, Settings > Display > Display Size > Default and and the landscape mode should work again. Sure would be great if Wyze would address this, especially considering its such a basic feature, that clearly helps with accessibility.
Pixel 3 XL | Android 12 | Build: SP1A.210812.016.C1
I have a couple issues. One has partially been addressed and fixed. First, I have 7 v3 cams and one outdoor cam. I have them into two groups of 4 on multi am view. I have two ways I view them. On my Android 11 phone and I also have an Android 10 mbox that I use to watch live on my tv. Phone works fine other then one partially corrected issue but the android tv box I cannot get it to go into landscape mode for multi cam view no matter what I try. In multiview with four cams it stays in portrait mode and when you click on one cam it will show in landscape mode. I have the display in landscape mode and even can tweak the settings to force rotate any app to 90 or 180 degrees from normal. So I can wait in portrait mode multicam even upside down but it will not go into landscape mode and is frustrating. On the one multicam group that has the outdoor cam in it all three v3 function properly but the outdoor just has a play symbol overlay on the image and when you click on it then it will go into that specific cam for live view but will not work live with the rest of the cams. Prior to a week ago the outdoor cam was not working at all but after sending a ticket in they came out with an update for the base station which has it working again but only after I deleted my beta version and went to the stable version and now the beta is full so I’m screwed on beta testing too… overall my experience has been positive with wyze and you can’t please all the people all the time and even if you could… someone would still find something to bitch about. If I could just get a fresh direction to go for the landscape mode to watch on my Android tv Ill be a very happy individual. Thanks.
I now have this issue. I recently upgraded my Galaxy Tab S6 to Android 12 and updated my cam v3 and v2 firmware the same day. Now landscape mode doesnt work on my tablet but does still work on my Motorola One Ace with Android 11 both v3 and v2 are up to date with latest firmware. This leads me to believe it has to do with Android 12 and the changes to its autorotate, although I disabled it, requiring manually rotating the screen. Display= full screen apps isn’t an option in my settings. Does anyone have suggestions ? Ive uninstalled the Wyze app , cleared data and cache with no luck. It seems these cameras aren’t proving to be such a great deal after all. This is just another issue among the many other issues I am having with wyze cam v3, in which none of the troubleshooting efforts on my end has ever resolved the piss poor images in IR mode or the full color mode at night, lousy microphones, the constant “not connected to network” and "network unstable, switch to 360p"messages when the only devices connected to a router with more than sufficient speed is no morre than 15 feet from any camera, or the failing to record entire events on my cameras that have cam+ subscriptions
Confirmed this worked for me, I had the same issue but it fixed when going into Android Settings > Display > Display Size and changing the size from small to default on my Pixel 4a 5G (Android 12). As another note, I also have Arlo cameras and this poses the same issue. It appears it is not just Wyze cameras with this problem.