I have the Wyze app on an Android cell phone and tablet both about 6 months old. Until about a month ago, no issues.
Now on both devices, I can no longer rotate then to landscape mode and get 4 camera views. This always worked, but now just stopped.
Am I missing a setting somewhere. This is what I use every time I check my cameras.
Wuz up?
Still works fine for my four devices on Android.
Make sure you haven’t disabled auto rotation in your android settings (swipe down from the top, usually it is in there).
The Wyze app ignores that Android setting. Same with iOS.
On my android disabling it in the OS disables it in the Wyze app, both on single cam view and in cam group view (which I’m assuming OP is using since they mention 4 cams at once).
I thought the issue was iOS but maybe some flavors of android ignore it, but mine (Google Pixel with Android 14 and latest wyze 3.x app) honors it fine.
When playing events on a Samsung phone with orientation locked, rotating the phone to landscape, the app shows the clip in landscape mode, too.
Must be related to Cam Plus. If I go to the event screen (still frame only for me) yes it does ignore the system setting. But when I tap SD card to view the video, it honors the system setting. However OP is mentioning 4 cams at once which would be a live view of a cam group, which honors the system setting also.
The ignoring of the system setting seems to only be on that black background event view (which is mostly only useful for Cam Plus). Everything else functions as expected.
I appreciate the tips, suggestions. So far no worky. As I mentioned this started a couple of weeks ago. I’ve checked all those settings many times.
Then it just occurred to me, hang on I’ve still got the 7 year old Samsung cell phone. It works! Rotating 4 cameras to landscape.
Guess I’ll have to triple check all those various settings. It just seems odd that it happened to 2 different devices.
Back to settings. Thanks again.
The two devices thing is odd, sort of eliminates a lot of possible common reasons. I’m guessing both devices rotate fine in other apps?
On one device, totally uninstall and reinstall the Wyze app, see if it helps. If so, do the same on the other. Maybe some recent update glitched something out (not uncommon with the 3.x app updates).
Whoops, mea culpa.
My bad. Turns out there’s a Group setting for preferred devices. That’s the group that rotates. Don’t know what happened but I somehow deleted the group therefore no rotate. Since this applies as a global setting I got the same result in all my devices.
Thanks for the tips.
I have the opposite issue, my phone settings have rotation disabled, but in the app it rotates. And it’s like, overly sensitive. It’s really annoying, it needs to follow phone settings.
That’s exactly what it means when I say it ignores the phone settings; it does what it wants to do, any time.
My observation at least on Android is that the app honors the system setting on a lot of screens, but certain ones it overrides it. I believe the event screen particularly.
While on that screen, there is usually a rotate icon in the top right (or top left depending how the phone is oriented) of the screen that you can tap and that will lock it into that position.
I have other apps that behave similarly. Seems there is no requirement for them to honor the system setting. But in nearly all of those apps, the ones that don’t honor it typically have an icon that lets you override it.