Known modem/router compatibility issues?

Does anyone know whether there are any known compatibility issues between Wyze devices and the combined modem/router unit provided by Cox Communications (referred to as a Panoramic WiFi)?

Not specifically that device, but there are some characters in SSID or password that the Wyze cameras don’t like (or at least in the past - don’t know if fixed). What is the SSID of that WiFi?

A typical 2,4 GHz SSID for this device would be 5D7586. Does that help?

Nope. That should not be a problem for the SSID. Are there any special characters or spaces in the password?

According to technical support, there is no space or special characters.

Most router/modems come with a label either in the box/ on the box or stuck on the bottom of the device which show the SSID or SSDIs if more than one. I purchased my own cable modem/router and the name is on the bottom and has a different SSID for the 2.4 and the 5.0. If it has 5.0 and 2.4 GHz make sure you connect to the 2.4.

Might be better to describe what your problem or concern is that is leading you to ask these questions?

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